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Opportunity Accelerator Employment Success (SNAP) Program Manager

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Published 17 days ago

NOTE: This position is supported by a grant and continuance is dependent upon on-going funding.

BASIC FUNCTION:

  • Lead collaboration with SNAP E&T technical assistance vendor to provide training and technical assistance to local Goodwill® organizations committed to establishing or expanding SNAP E&T contracts.
  • Lead local Goodwill mission leaders serving as Opportunity Accelerator Fellows to support project implementation and sustain training and technical assistance to the Goodwill network.
  • Coordinate events and resources with local Goodwill organizations and national partners.


 SPECIFIC DUTIES :

  • Manage contract with SNAP E&T training and technical assistance vendor, including and not limited to reviewing and approving all training and technical assistance materials and monitoring performance and progress toward establishing new SNAP E&T third-party partnerships. 
  • Recruit three cohorts of ten local Goodwill organizations that are eligible for state SNAP E&T third-party partnerships.
  • Review state SNAP E&T third-party partnership policies and application processes for each cohort member.
  • Participate in the selection and training of local Goodwill mission leaders to become Opportunity Accelerator Fellows to support expansion of SNAP E&T third-party partnerships.
  • Manage Opportunity Accelerator Fellows as they engage with training and technical assistance vendor, assess readiness to provide direct technical assistance to local Goodwill organizations, make assignments to provide technical assistance, assess the quality and results of the technical assistance, and facilitate payment.
  • Organize virtual and in-person learning sessions in coordination with training and technical assistance vendor, including informational webinars to the Goodwill network, cohort orientation sessions, cohort learn and lead labs and workshop sessions at Goodwill conferences. 
  • Monitor results of vendor’s training and technical assistance through at least monthly conference calls and vendor’s monthly written progress reports. 
  • Review monthly vendor invoices and submit to the GII finance department for payment as results are achieved.
  • Prepare agreements with 30 cohort members, review invoices for payment and submit to the GII finance department for payment.
  • Prepare quarterly programmatic progress reports and submit to USDA FNS upon approval by GII leadership.
  • In collaboration with GII leadership, manage communications with national and regional USDA FNS representatives. 
  • Manage sustainability efforts to scale SNAP E&T third-party training and technical assistance resources to equip Goodwill network. 
  • Coordinate and manage turnkey resources to ensure access for all Goodwills.


RELATIONSHIPS

Internal:  Daily contact with GII team members to coordinate projects and support activities.

GII Members:  Frequent contact with local Goodwill leaders.

Outside:  Frequent contact with external organizations, GII funders and others as designated.


SKILLS NEEDED 

  • Excellent interpersonal and customer service skills with ability to establish trust, build relationships and demonstrate integrity and credibility with GII colleagues, local Goodwill members, vendors and other stakeholders.
  • Demonstrated ability to achieve goals with a wide array of team members from different departments and levels within GII, local Goodwill organizations, collaborators and others.
  • Subject matter expertise in workforce development, career navigation and/or economic mobility. 
  • Strong organization abilities with project and process management and improvement skills with attention to detail to produce high quality work on multiple projects. 
  • Demonstrated programmatic and fiscal management expertise with strong analytical skills.
  • Excellent oral and written communication skills including ability to communicate effectively on the telephone and e-mail.
  • Effective onsite and virtual group facilitation and training/teaching skills.
  • Ability to facilitate and support success of multiple Goodwill organizations via necessary training and technical assistance while monitoring performance to ensure successful outcomes.
  • Ability to work in a team environment and to relate well to others, both on an individual basis and in a group.
  • Strong Microsoft Office skills; experience with on-line presentation systems preferred.
  • Ability to perform mathematical operations to track and report grant programmatic and fiscal performance. 
  • Ability to work efficiently and effectively in stressful deadline situations.

NOTE: This position is supported by a grant and continuance is dependent upon on-going funding.

BASIC FUNCTION:

  • Lead collaboration with SNAP E&T technical assistance vendor to provide training and technical assistance to local…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    April 26, 2021
  • Application Deadline
    April 25, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

$72,000 - $75,000

Location

Remote
Work may be performed anywhere in United States
Associated Location
15810 Indianola Drive, Rockville, MD 20855

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