Criminal Defense Practice Support Staff-Rikers

Job Type

Full Time



Start Date:


Application Deadline:



New York
New York
United States


The Criminal Practice of The Legal Aid Society has an immediate opening for a Support Staff position to provide client services and outreach in one of the facilities on Rikers Island.


* Messenger assignments

* Receptionist work: answering phones, delivering messages, and routing calls to legal staff

* Copy, fax, scan, collate, and batch documents

* Distribute various documents

* Enter and search for data on various databases

* Generate daily, weekly, and monthly reports from various databases 

* Update facility calendars 

* Send and retrieve files from archives

* Perform all word processing as needed

* Catalogue and update library materials

* Office filing

* Create and maintain case files

* Sort and deliver mail (may involve going to post office), including UPS/FEDEX, Airborne, etc.

* Prepare and deliver facility filings

* Provide general information to clients, clients' families, vendors, and staff

* Review, code, and process documents 

* Maintain service information and logs

* Assist staff with long distance telephone calls

* Make arrangements for outside staff to get access to Rikers Island facilities



* Other duties as assigned 


Queens- Rikers Island Judicial Center


* High school diploma, GED, or equivalent work experience

* Proficiency in word processing and computer skills, especially Microsoft Office

* Strong interpersonal, communications, and organizational skills

* Ability to work independently as well as in a team

* Ability to problem-solve and multi-task

* Fluency in a second language common to our client population is preferred

Only PDF documents will be accepted. If your document is not a PDF, your application will not be processed. Applications submitted without all the required materials will not be processed.

The Legal Aid Society is an Equal Opportunity Employer -- women, people of color, members of the LGBTQ+ communities, veterans, and people with disabilities are encouraged to apply.

For technical difficulties or questions regarding this posting, please email

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply