The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. Through our work with communities on and off the High Line, we’re devoted to reimagining public spaces to create connected, healthy neighborhoods and cities.
Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors—all while enjoying a unique perspective of New York City.
Nearly 100% of our annual budget comes through donations. The High Line is owned by the City of New York and we operate under a license agreement with NYC Parks.
This position reports to the chief operating officer and oversees the human resources, office administration and IT departments, which totals three people, with outsourced IT and scheduled to grow in 2021.
The senior director of human resources & administration is responsible for the oversight of employee recruitment, benefits, training, and compliance for a full time staff of 100 and seasonal staff of 50. They also oversee the administration of office services, through an office manager and reception activities, that ensures that there is adequate space and resources for staff. As the department aims to bring outsourced IT services in-house, they will manage desktop support, as well as enterprise and network needs. They are a key leader on the management team and offer counsel to the coo on best practice development in all related areas.
The position is a full-time, year round exempt position.
- Oversee work of a human resources manager and coordinator, ensure that they are meeting objectives in a timely manner and are communicating progress on projects
- As a talent management leader, find ways to motivate staff to meet organization objectives and help lead overall staff morale
- Directly responsible for staying up to date on new regulations and ensuring communication, appropriate trainings, and compliance, in addition to the High Line handbook
- Staff liaison to board of directors compensation committee and manage executive director review and executive compensation recommendations
- Responsible for overall recruitment and retention efforts for the staff; work across departments to help identify staffing needs and vacancies
- Ensure that employees are onboarded and off-boarded successfully and create systems that allow new employees to become acclimated
- In coordination with external broker, responsible for employee benefit identification and renewal, ensure that employee benefit renewal is timely and competitive and identify new benefits based on staff feedback and market comparables while ensuring safe harbor and ACA compliance
- Oversee family and medical leave applications, reasonable accommodation requests, workers compensation, disability, unemployment, and management of all parental leave applications and reimbursements
- Responsible for ensuring 403b compliance, Form 5500 reporting, and make recommendations for changes to employee retirement benefit
- Create and maintain organizational competencies and salary bands to evaluate market place competitive salaries and benefits and establish equity compensation goals
- Work with managers on employee related issues and help ensure overall compliance and best practices; work with counsel as required
- Oversee cyclical employee review process
- Collaborate with counsel and equity staff to ensure best practices in staff management and policy creation
- Collaborate with Finance/Payroll on benefit adjustments and interpretations
- Collaborate with budget heads for all departments on yearly merit increases and new job creation for review by coo
- Oversee the completion of compliance reports (ACA, EEOC, worker’s compensation, etc)
- Create yearly administration budgets for all related departments
- Oversee the work of the office manager, who manages office reception activities such as mail, supply orders, and phone services
- Ensure advance planning for cyclical contracts, including but not limited to: copiers, postal machines, corporate accounts
- Manage onboarding and off-boarding for employees by identifying tools for their success, e.g. work location, computers needed, physical accommodations requested, and additional tools
- Oversee office space planning and lead storage space planning efforts
- Ensure High Line is identifying sustainable initiatives and helping to reduce our carbon footprint and waste
- Create and oversee purchasing procedures to help create better business practices
- Establish and communicate telecommuting policy and practices
- Oversee the transition from an outsourced IT department to internal, employee driven program
- Create objectives for desktop support and IT management, including back up systems as needed
- Determine best use and acquisition of organization enterprise software, network hardware, and server management
- In coordination with the office manager, ensure computers, ergonomic equipment, and all other IT appliances are purchased, tracked, and updated and on asset schedule for replacement and upgrade
- Oversee office manager’s responsibilities in remote working, telecom, wireless internet and conference room a/v requirements
- 5-7 years of progressive experience in human resources department, including recruitment and compliance
- 5+ years staff management
- Demonstrated commitment to equity, diversity and inclusion and experience working in a culturally diverse setting
- Proven background in diplomacy and confidentiality
- Deep understanding of local, state, and federal employment law and regulations
- PHR or SPHR
- Experience working in a nonprofit
- Experience managing multiple projects and keeping on schedule, while maintaining good humor
- Experience working in parks, or other environment that supports staff that works in a variety of trades
- Able to be both flexible and firm, as situations require
- Able to work at a desk for extended periods of time
- Occasionally work evenings