Stewardship Manager

Job Type

Full Time

Published

10/05/2018

Address

3711 Woodward Avenue
Detroit
Michigan
48201
United States

Description

 

The Organization

The internationally acclaimed Detroit Symphony Orchestra, the fourth-oldest symphony orchestra in the United States, is known for trailblazing performances, visionary maestros, and collaborations with the world’s foremost musical artists. The DSO offers a year-round performance schedule that includes classical, pops, jazz, young people’s concerts and festivals. The DSO makes its home in historic Orchestra Hall, one of America’s most acoustically perfect concert halls, and actively pursues a mission to impact and serve the community through music. For more information visit www.dso.org.

 

Position Summary

The Stewardship Manager executes the successful operation of a comprehensive stewardship program that manages the full cycle of stewardship through research, cultivation, solicitation, acknowledgement and recognition.  The Stewardship Manager leads the team in supporting the entire advancement department with prospect research, stewardship events, stewardship plans, communication and acknowledgements.

 

Specific Duties and Responsibilities

·        Provide consistent, timely and accurate financial reporting to provide a clear status of the annual fund

·        Collaborate with fundraising staff to develop acknowledgment and recognition procedures for gifts, providing consistency across audiences where possible

·        Ensure that the stewardship team is drafting acknowledgment templates and stewardship letters to be personalized by executives, board members, and key volunteers

·        Produce the initial major gift cash forecast for each fiscal year, and work in tandem with the Sr. Director of Advancement, Gift Officers and finance team to identify and manage changes

·        Review and distribute lapsed donor reports on a monthly basis

·        Actively research and mine data to support pipeline development

·        Complete and manage annual set up of campaigns, funds, general ledger accounts, payment methods, appeals and source codes in CRM (Tessitura)

·        Work with finance department to reconcile contributed revenue and provide support during annual audit

·        Serve as CRM power user for the Advancement team and serve as lead representative for the development needs on the institution-wide project team

·        Onboard new staff members with an introductory CRM training session and hold additional sessions for list training, event setup, extractions and reporting

·        Identify best practices at other organizations for stewardship planning and operation

·        Work with the communications team to ensure consistency and branding among various stewardship materials

·        Manage the Advancement Services Team and regularly measure progress toward established goals for accuracy and timeliness in gift acknowledgement and stewardship

·        As needed, plan, manage and execute large meetings and events that advance donor involvement, cultivation and stewardship for major gifts

·        Regularly attend DSO concerts and events, including the Donor Lounge as part of the overall cultivation strategy

·        Provide support for signature events as needed

·        Performs other duties as assigned

 

Experience

·        Bachelor's degree required. 

·        Prefer 2-3 years of research, analysis and acknowledgement experience in a non-profit environment

·        Demonstrated strategic planning, analytical, leadership volunteer support, and project management skills

·        Knowledge of the nonprofit and philanthropic sectors

·        Superior organizational, communication and interpersonal skills

·        Must be a self-starter who is a strong and collaborative team member

·        Familiarity with Tessitura or Raiser's Edge platforms, a plus

                                                                                      

Reporting Responsibility: Sr. Director of Advancement

 

Supervisory

·        Supervise 1-2 coordinators and/or specialists

 

Personal Attributes and Competencies

·        Dynamic self-starter who can think strategically and provide solutions  

·        Strong analytic skills, action-oriented, decisive, accurate and timely

·        Motivated to network socially and have a call and passion for building relationships with those in decision making positions

·        High energy with a positive attitude and the ability to provide superior patron service

·        Sensitive to the needs of individuals and able to maneuver within multiple departments

·        Ability to work well under pressure; persistence, perseverance, tenacity, integrity and patience

·        Strategist that is motivated by deadlines and measurable outcomes

 

Professional Level

Managerial

Minimum Education Required

4-year degree

How To Apply

jobs@dso.org


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