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Student Support Coordinator - FT

Posted by
Beyond Literacy
|
Philadelphia, PA
New
|
Published 12 days ago

Beyond Literacy (BeLit) is a non-profit adult education agency dedicated to providing a range of literacy services, including reading, writing, math, life and work skills, to help a diverse population of learners meet their needs and achieve their personal and employment-related goals.

Beyond Literacy follows all CDC, City and State health and safety guidelines to protect staff and students from COVID 19 infection. Currently services are offered in a hybrid (in-person & remote) and remote formats. Employees work in person 2-4 days per week and the other days remotely.

Employees are expected to be fully vaccinated by October 29, 2021. 

Adult Secondary Education (ASE) Student Support Coordinator/Career Coach – Full-Time

JOB SUMMARY

Under the direct supervision of the Student Support Manager, the ASE Student Support Coordinator serves as a member of the Student Support Services team. The Student Support Program works to address social and economic barriers that affect student/learner persistence and success and provides support for academic, professional and personal goals attainment. This is a direct service position that involves regular meetings (in person and/or remote) with students, instructors, other student support staff and referral partners, presentations and workshop facilitation, onboarding and continuing support for ASE students, including outreach and continuing support for program graduates. Position requires support for evening classes 2-3 nights per week.

JOB RESPONSIBILITIES

  1. Support program goals related to student retention, academic outcomes, job placements, and education and training transitions. 
  2. Maintain up-to-date resource list; refer, and/or transition students to appropriate resources (e.g., job training, employment options, PA CareerLink® Centers, Office of Vocational Resources, social services, etc.) and assist students in making contact for transitions.
  3. Assess skills, experience, potential barriers, strengths, and career interests of students to identify most appropriate career pathways, trainings, and job openings.
  4. Collaboratively assist students with creating career maps, goal setting and developing goal aligned action plans, as well as tracking progress towards goal attainment.
  5. Help students with resumes, cover letters, job applications, interviewing skills and soft skill development through one-on-one sessions and workshops (in person and/or remote). 
  6. Document and track student outcomes and interactions using program database.
  7. Provide case management support primarily through one-on-one meetings (in person and/or remote), to overcome barriers to attendance and success.  Assist with referrals to access governmental or community support services as needed. 
  8. Plan and facilitate (in person or remote) weekly or biweekly workshops focused on barrier reduction and goal attainment.
  9. Co-facilitate in person New Student Orientations and placements with the Intake Team every 8 weeks.
  10. Support Transition Goals through one-on-one meetings to ensure understanding and successful completion of application processes, including financial aid, assessments, and other procedural requirements, to provide bridge from BeLit to the new program.

QUALIFICATIONS

  • .Bachelor’s degree required. A focus/major in Human Services or Behavioral Health preferred. 
  • Two+ years’ experience advising or counseling adults, especially those from low-income communities, to meet educational and/or employment goals highly desirable.
  • Experience teaching, developing and/or facilitating workshops preferred.
  • Bilingual in English and Spanish, Chinese, French or Arabic desirable.

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to work as a member of a team and maintain a student-focused, solutions-oriented outlook.
  • Ability to work well with diverse populations and develop positive relationships with students, colleagues and partners in the field.
  • Strong organizational and time management skills; ability to work independently and manage multiple priorities.
  • Strong oral communication and presentation skills.
  • Attention to detail; ability to write clear and concise case notes and other communications.
  • Proficiency using Microsoft Office Suite; experience using Microsoft Office 365/SharePoint a plus.


Beyond Literacy (BeLit) is a non-profit adult education agency dedicated to providing a range of literacy services, including reading, writing, math, life and work skills, to help a diverse population of learners meet their needs and achieve…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 1, 2021
  • Application Deadline
    October 27, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Compensation

USD 43,000 - USD 50,000
Salary level dependent on experience and education.

Benefits

  • Paid time off bank; paid Holidays 
  • Health insurance with optional dental and vision policies 
  • Employee Assistance Program (EAP) for employee and family
  • Flexible Savings Account for health care expenses 
  • Employer paid life, disability and accident insurance; additional voluntary life and accident insurance available 
  • Voluntary retirement savings account


  • Paid time off bank; paid Holidays 
  • Health insurance with optional dental and vision policies 
  • Employee Assistance Program (EAP) for employee and family
  • Flexible Savings Account…

Level of Language Proficiency

Proficiency in written and oral English required. Basic to intermediate bi-lingual skills in Spanish, French, any Chinese dialect or Arabic desirable.

Proficiency in written and oral English required. Basic to intermediate bi-lingual skills in Spanish, French, any Chinese dialect or Arabic desirable.

Location

Temporarily Remote
Work must be performed in or near Philadelphia, PA
Associated Location
Philadelphia, PA, USA

Apply to This Job

Instructions:

Applicants must include resume, cover letter and at least two references on a separate sheet. Applications without a cover letter will NOT be considered.

Address the cover letter to Ms. Kieran Farrell, Student Support Manager

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