Alumnae Content and Community Engagement Coordinator

Posted by
Grace Institute
New York, NY
Published 19 days ago

POSITION: Alumnae Content & Community Engagement Coordinator

CATEGORY: Full-time

REPORTS TO: Director of Talent Services

About the organization:

Grace Institute is a historical workforce development institution, founded in 1897 by New York City Mayor William R. Grace. For over 120 years, our mission has been advancing women towards economic independence. Each year, we train 200 women from underrepresented communities in the digital and professional skills needed to enter into administrative careers. In 2020, our heroic team converted our training programs to an entirely virtual format and placed 176 graduates into jobs. This is an exciting time to join our organization, as we continue our growth and transformation by building out an exceptional virtual alumnae program. This role will be the key player and creative force in making that happen!

About the role / Who we are looking for:

The Alumnae Content & Community Engagement Coordinator drives how we speak to, serve and strengthen our alumnae network of over 2,000 women. This role acts as a motivating, uplifting and supportive force for Grace Institute participants and alumnae throughout all touchpoints of their experience at Grace Institute. The role is responsible for building content and virtual programming to strengthen connections amongst the community, increase engagement/participation with GI, and improve job readiness and retention. This role will manage all alumnae outreach, communications, events and the data that we track to understand our community.

What you’ll do:

● Strategize, plan and execute with the Director of Talent Services all alumnae content, communications, programs and events to strengthen the community’s well being and their job readiness, retention and career development.

● Prioritize alumnae milestones associated with or connected to grant benchmarks. 

● Collect, store and update alumnae employment data on Salesforce at designated monthly checkpoints including but not limited to offer letters and paystubs for retention purposes. Maintain accurate and up-to-date data related to alumnae engagement activities, job seeking, employment and retention status; monitor and analyze Salesforce data and reports for positive changes and areas to improve.

● Regularly report to and advise the Director of Talent Services on alumnae community trends, insights from Salesforce reports or needs assessments and other feedback to inform the overall strategy for alumnae engagement, relationship building / support and retention services.

● Generate, document and analyze alumnae feedback using needs assessments; maintain up to date knowledge of alumnae (individuals and community) status and trends to report to the team.

● Utilize a variety of methods and tech platforms to manage, conduct and track alumnae outreach.

● Proactively and positively work with alumnae (1:1 and in groups) to understand their needs/ skills gaps, discover their motivations, reflect back their strengths and skills, advise on career opportunities, direct them to support resources, and offer coaching to motivate and help them move forward towards their career goals.

● Seek out and develop content/programming around alumnae success stories.

● Manage and update TS departmental and alumnae events calendar; create and manage newsletters, event promos / follow ups and other email campaigns.

● Produce and host alumnae events; facilitate group meetings.

● Represent Grace Institute and our mission and values in broader ecosystems of nonprofits, corporations, municipalities and professional networks/industry groups.

● Seek out and maintain an active knowledge of best practices for alumnae/community engagement utilized by other workforce development organizations or professional networks to inform the scope and delivery of GI’s alumnae services.

● Assist the Director in developing standards of excellence, standard processes and operations manuals for alumnae engagement/services.


● Demonstrate motivation and enthusiasm for building a virtual community, supporting women and individuals from underrepresented communities through the process of job seeking, hiring and career development.

● Demonstrate an understanding of the Grace Institute curriculum and career paths.

● Demonstrate a commitment to life-long learning and using a strengths-based approach, which focuses on strengths, abilities and potential, rather than problems, vulnerabilities and deficits, of individuals, their families and their communities.

● Help create and maintain a diverse, equitable and inclusive workplace and learning environment, and commit to principles against racism and combating gender inequality. Consistently exhibit Grace core values during the performance of the job.

● Demonstrate a strong interest in social justice, diversity and inclusion.

● Attend staff training and meetings as required both in person and virtual. 

About you / What you’ll bring us:

● Exceptional writer and speaker. You naturally motivate others. You uplift, connect and inspire action with your words.

● Experience in professional networking, developing, coordinating and scheduling workshops or events.

● Strong project management skills. You enjoy the act of organizing, planning and keeping things on track. You create and maintain systems to get your work done that you can then share with others.

● Naturally curious. You thrive with the freedom to solve problems and come up with creative solutions on your own.

● Self-directed. You work well with some direction, and then you prefer to direct your work from there.

● Tech-savvy. Adept in MS Office, Google Suite, social media platforms and CRM or data management systems.

● Always looking out for others and the good of the whole. You seek to understand people’s needs and are a natural advocate.

● Schedule flexibility to produce events, support participants, job seekers and employed alumnae.

● Ability to maintain discretion regarding sensitive issues and confidential information.

● Associate degree in a relevant field preferred but not required. Graphic design experience is a plus.

POSITION: Alumnae Content & Community Engagement Coordinator

CATEGORY: Full-time

REPORTS TO: Director of Talent Services

About the organization:

Grace Institute is a historical workforce development institution, founded in 1897…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    January 3, 2022
  • Application Deadline
    December 23, 2021
  • Education
    High School Diploma Required
  • Professional Level
USD $50,000 - USD $60,000
/ year


● Remote to start with future combination of remote and in-person responsibilities at 40 Rector Street by the end of 2021/beginning of 2022; flexible remote/in-person schedules can be discussed with Director of Talent Services 

● $600 annual professional development stipend

● Health Insurance (medical, dental, vision)

● 401k plan

● 20 days vacation; 8 sick days; 2 personal days, 3 floating holidays

● Summer Fridays in August

● Gorgeous office downtown in Manhattan

● Remote to start with future combination of remote and in-person responsibilities at 40 Rector Street by the end of 2021/beginning of 2022; flexible remote/in-person schedules…


Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
40 Rector St, New York, NY 10006, USA

Apply to This Job


Grace Institute of New York is an equal opportunity employer and is committed to the principles of diversity, inclusion, and anti-racism. We are particularly interested in receiving applications from a broad spectrum of people, including but not limited to women, minorities, individuals with disabilities, and protected veterans. 

Grace Institute follows a mandated COVID-19 vaccine policy. Final candidate must submit proof of full vaccination to be hired.

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