Health Educator, Drug User Health Program

Job Type

Full Time




359 Green Street
United States



Under the supervision of the Site Coordinator, the Health Educator will deliver harm reduction services in a drop in setting. This includes providing prevention and screening services to drug users, needle exchange, HIV/HCV/STI testing, overdose prevention training, emergency response and overdose response, conflict de-escalation, motivational interviewing, crisis counseling, data collection and individual and group-level interventions aimed to reduce disease transmission and increase access to care and treatment.


  1. Provide clients with accessible and low threshold services that operate within the harm reduction framework. This includes assisting clients with accessing support services such as primary care, substance use and mental health treatment, homeless shelters, housing and legal advocacy.
  2. Conduct risk assessments and risk reduction plans. Provide written and verbal harm reduction information on safer injection strategies, vein and abscess care, overdose prevention, sexual health and HIV/HCV/STI transmission to program participants across sites.
  3. Train community members in overdose prevention and use of Naloxone. Distribute Naloxone and complete associated MDPH data collection and internal data collection. 
  4. Collect used syringes from members. Distribute new syringes and harm reduction materials according to AAC and MDPH protocols. This includes safely handling, storing and disposing of syringes and completion of all required paperwork and electronic data collection.
  5. Conduct venipuncture for HIV/HCV/STI screening. Provide counseling, health navigation, and submit specimen requisition forms as well as internal data collection related to screening services. 
  6. Work with team to organize daily operations and programs in the drop-in center, including opening and closing procedures to help ensure facilities are clean, safe and welcoming.
  7. Serve as a first responder and administer Naloxone during overdose events or other emergencies. 
  8. Escort members to the building’s bathroom, ensuring that all precautions and safety checks are in place.
  9. Conduct periodic sweeps of the outside perimeter to ensure that there are no discarded materials and people loitering outside of the drop-in. 
  10. Attend community meetings as necessary
  11. Enforce policies of the drop-in and participate in restorative justice protocols. 
  12. Attend and take minutes at Community Advisory Board meetings.
  13. Provide low-level wound care as appropriate.
  14. Complete appropriate and accurate documentation, including electronic data collection and forms as required.
  15. Participate in one-on-one supervision with supervisor, monthly clinical supervision, and team meetings.
  16. Conduct client engagement initiatives and outreach as needed.
  17. Attend and participate in AAC, collaborator, and funder meetings and trainings.
  18. Perform related duties and projects as required


  • BA or equivalent two years human services experience.
  • Phlebotomy certification/experience or a willingness to be trained in phlebotomy.
  • Possesses significant knowledge of health-related social issues faced by injection drug users.
  • Commitment to harm reduction, knowledge of harm reduction strategies.
  • Previous experience implementing support groups and trainings.
  • Previous experience conducting street level outreach with at-risk populations a plus
  • Strong organizational, interpersonal, written and verbal communication skills.
  • Experience in conflict resolution, crisis de-escalation, and milieu management. 
  • Proficient in Microsoft Office and experience with electronic data collection.
  • Self-directed, motivated and flexible with the ability to work independently and as part of a team.
  • Ability to work occasional nights and weekends as needed
  • Spanish fluency preferred. 


Our comprehensive benefits package helps to reduce out-of-pocket costs for employees and supports a better work-life balance. Highlighted benefits include generous contributions towards medical and dental insurance, tuition reimbursement, matching retirement contributions, nearly 8 weeks of paid time off per year, and employee discounts at Fenway Health and with local community partners.

Professional Level

Entry level

Minimum Education Required


How To Apply

Please complete the ONLINE APPLICATION. You will be asked to submit a resume and cover letter.