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Sacramento Assistant Enterprise Manager

Posted by
Juma Ventures
|
Sacramento, CA
New
|
Published 8 days ago

Position Description:

This is a part-time role. Reporting to the Enterprise Manager, this role will support day-to-day operations of Juma’s youth concessions operation in Sacramento. The Assistant Enterprise Manager will supervise and train a large staff, lead by example and run the full operations to drive sales while teaching critical skills for the development of our staff.

Concession operations include multiple stands at all home games. The Assistant Enterprise Manager should have an entrepreneurial spirit, interest in youth development and a willingness to work in the high volume food service management industry. Experience in customer service and ability to select and develop a team of support youth managers to work under you is a critical part of the role.

Duties and Responsibilities:

Recruitment & Training

·      Work with the Site Lead, Enterprise Manager and the program staff in the recruitment of our youth team, conduct orientations, hold interviews, evaluate youth for hiring considerations, collect hiring paperwork and submit for employment verification/background checks with Juma administration offices

·      Attend and support as needed with Youth All-Staff Meetings or workshops including topics such as: resume/interview tips, youth interaction, sales, etc.

·      Support as needed in the management and development of key relationships with community based organizations (CBO) for enhanced recruitment

Business Management, Growth & Administration

·      Establish and maintain positive relationships with venue team and/or concessionaire partner to ensure consistent and potential increase for youth shifts and an inclusive work environment

·      Positive interaction and relationship building with stand managers and other floor/area supervisors as needed to produce a collaborative management oversight of youth

·      Partial oversight of Sacramento’s P&L’s, JEIT, and KPIs documents

·      In charge of the creation, distribution and follow up of invoices to financial team and concessionaire/venue partner

Day-to-Day Concession/Vending Operations

·       Support as needed with Staff scheduling and payroll reporting

·       Creating and maintaining the environment of exceptional customer service

·      Ensuring all stands and carts are fully prepared prior to opening

·      Ensuring that all safety procedures are followed and working conditions are safe

·      Listening to and resolving customer complaints regarding service, product, or personnel as necessary

·      Checking in with venue managers prior to opening including the attendance of any pre-shift meetings

·      Conduct pre-shift meetings with youth staff

Staff Management & Development

·      Serve as a mentor and coach to further develop the capabilities of youth staff and youth managers.

·      Create a work environment that fosters teamwork, personal growth, and self-confidence.

·      Support in conducting employee performance reviews and provide ongoing support and feedback to youth regarding their job performance.

·      Supports as needed with the staffing, planning and delivery of ongoing workshops, virtual or in person, that facilitate learning for young adults on topics concerning career development, employment and education

Collaboration with Juma Staff

·       Develop an efficient and beneficial relationship with the Youth Services team to integrate business needs and program services.

·      Meets bi-weekly with the SAC team to review youth rosters in order to coordinate youth attendance and scheduling

·      As needed collaborates with the Learning & Evaluation Director to engage in continuous program improvement, ensuring youth outcomes are achieved while operating efficiently

Qualifications

●     Ability to work long nights and weekends consistently per professional sporting event schedules.

●     Experience in food service management/operation, finance, and nonprofit organizations a plus.

●     Demonstrated ability to manage and lead a very large team.

●     Ability to multitask frequently while still maintaining strong attention to details.

●     Exceptional interpersonal, relationship building and communication skills.

●     Excellent organizational and time management skills.

●     Experience working with youth of color and working class/low income youth.

●     Passion and respect for youth leadership and youth development.

●     Experience in providing instruction/training to various people and personalities.

●     Good physical stamina; environment and responsibilities can be physically demanding. Must be able to climb stairs, stand for up to 8 hours a day, and lift 25 pounds.

●     Be fingerprinted and pass a criminal background check.

Position Description:

This is a part-time role. Reporting to the Enterprise Manager, this role will support day-to-day operations of Juma’s youth concessions operation in Sacramento. The Assistant Enterprise Manager will supervise and…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Start Date
    June 7, 2021
  • Application Deadline
    May 31, 2021

Location

On-site
Sacramento, CA, USA

How to Apply

Please submit the following to Claire Wheeler, California Regional Manager, at Clairew@juma.org:

  1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
  2. Current resume
  3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.

Please submit the following to Claire Wheeler, California Regional Manager, at Clairew@juma.org:

  1. A thoughtful cover letter outlining your interest in the position and how your…

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