Family Engagement Specialist/FTC Coordinator - Preventative

Job Type

Full Time




New York
United States


Job Description:

SCO Family of Services has provided vital human services throughout New York and Long Island for more than 100 years.  SCO helps vulnerable New Yorkers build a strong foundation for the future. We get young children off to a good start, launch youth into adulthood, stabilize families and unlock potential for children and adults with special needs.

SCO Family of Services’ Preventive Programs help families keep their children safely at home by helping them to create safer home environments and promoting permanency and well-being for children and their families in their own home and the community.


  •      Coordinate all aspects of Family Team Conferences (FTCs) to insure best practices in family engagement and that they occur within required timeframes and are appropriately documented.
  •      Arrange all FTCs (30-45 Day Conferences, Preventive Services Planning Conferences, Elevated Risk Conferences and Service Termination Conferences).
  •      Coordinate the attendance and participation of all applicable partners. 
  •      Attend FTC Facilitator training and serve as a FTC Facilitator if needed.
  •      Insure staff document all FTCs in applicable databases to meet required due dates.
  •      Provide direct assistance to families to meet concrete needs that support their service plan goals.
  •      Assist families with benefits applications and advocacy.
  •      Accompany clients to service providers and government agencies. 
  •      Conduct home and community based visits.
  •      Document contacts and progress notes,
  •      Basic translation if needed.
  •      Participation in Clinical Diagnostic team meetings and or Staff meetings
  •      Minimum of one evening required.    





  •      Minimum High School/Ged required, Associate’s degree preferred.
  •      Proficiency with Microsoft Office, Excel and Word; willingness to learn program specific databases.
  •      Familiar with data entry and running reports.
  •      Proficiency in writing English a must.
  •      Ability to collaborate professionally with staff at all levels.
  •      Bilingual English/Spanish necessary

·         Commitment to the mission and programs of SCO Family of Services.

Professional Level

None specified

Minimum Education Required

High School

How To Apply