Older Adults Care Manager

Job Type

Full Time


Minimum: $45,900




2100 Arch Street
United States


Job Description


Provide in-home care management and supportive counseling to older adults in the five county Greater Philadelphia area to assist with continuing to live safely in their own homes and age in place.


  • Provides in-home care management including:
  • In-home psychosocial assessment with the older adult client, involving family caregiver as appropriate.
  • Works collaboratively with the client and caregiver to develop a realistic long-term care plan which links the client to benefits and services that will aid in the client to continue to live safely at home; define the role of the care manager, and how client/family and social worker can implement the care plan.
  • Assists client and caregiver with implementation of the care plan, providing instrumental help, education, follow up and supportive counseling to promote independence.
  • Monitors the client’s situation, via phone calls, emails and home visits, as needed, and adjust the care plan as the client’s situation and needs change.
  • Documents all activity in JFCS EMR database in a timely manner on a daily/weekly basis to ensure accurate up to date information. Record of services aids in funder reporting, client follow-up, information around trends in client needs, and estimation of overall work activity/productivity.
  • Ensures that all appointments are documented in online calendar.
  • Provides care management to individuals, families, and groups as part of the total Older Adults JFCS program. This position includes social work support to individuals living in various community settings, including apartment buildings, homes, etc.
  • Manages a specialized fee for service program (Senior Horizons) for Older Adult clients and families that are seeking recommendations and resources of private pay services to age safely and independently in place.
  • Collaborate with Assistant Director of OA to expand Senior Horizons progam, referrals, services and documention.
  • Spend one half day a week as on-site social worker in a naturally occurring retirement community.
  • Connects and accesses client to public entitlements, community resources, and to in-house JFCS services.
  • Develops and implements senior-specific group programming as required.
  • Collaborates with other staff, departments, and external agencies on behalf of client and family.
  • Understands agency fee schedule and demonstrates the ability to explain and implement client fees across all income levels.
  • Participates in Older Adult and IFS departmental meetings and special agency wide training including TIC.
  • Participates in weekly supervision.
  • Performs other duties as assigned by immediate supervisor and other management as requested.


  • MSW or equivalent degree and experience, LSW required, working towards LCSW license necessary.
  • Prefer 3 years' experience working with older adults; will consider newer grads with extensive geriatric social service experience.
  • Must be in good standing, maintain any pertinent license(s), and follow guidelines as required by the PA State Board of Social Workers, Marriage and Family Counselors, and Professional Counselors.
  • Demonstrate knowledge, understanding, and implementation of practices based on the NASW code of ethics.
  • Ability to demonstrate strong working knowledge of community resources and benefits relevant to older adults and their family caregivers, and to identify and share new resource information across the agency.
  • Must be computer/technology savvy and have the ability to use Microsoft Office including Word, Excel, and Outlook.


  • Ability to communicate effectively with a variety of audiences, adjusting agency mission to fit listener to ensure understanding.
  • Ability to establish good working relationships internally and externally with other professionals and community agencies.
  • Ability to maintain confidentiality.
  • Demonstrate a positive attitude and outlook while maintaining professionalism.
  • Ability to take on specialized tasks and manage them within the framework of his/her workload.
  • Expected to take initiative in contributing to the agency and departments development as well as his/her own.
  • Ability to exercise independent judgment and good common sense in all situations.
  • Must be flexible and adaptable to juggle a multitude of tasks when special situations arise that demand attention.


  • Must have a car available, a current driver’s license and insurance coverage and the ability to drive throughout the Delaware Valley area. Must be willing and able to drive to and perform in-house visits with our clients.
  • Driver’s record must be free or citations.
  • Evening/weekend hours as necessary.

Job Type: Full-time

Professional Level

None specified

Minimum Education Required

No requirement