Case Manager

Job Type

Full Time

Published

07/11/2018

Address

Bronx
New York
United States

Description

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 34 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.


BronxWorks is hiring 1 Case Manager for their Saint Barnabas Emergency Dept Program in the Health Policy Department.


Responsibilities:

  • Reach out to and develop strategies to connect with high utilizers at the St. Barnabas Emergency Departments (ED).
  • Provide case management to identified homeless/unstably-housed individuals frequenting the St. Barnabas Emergency Department (ED.)
  • Work closely with staff in key departments at the hospital such as Social Work, Care Transitions, Psych, and Security.
  • Document all interactions with, or on behalf of, clients.
  • Operate multiple databases to further develop a profile for engaged individuals for the project.
  • Communicate case developments to the relevant partnering project staff/programs.
  • Complete program reports on a monthly basis, or more frequently as required
  • Maintain familiarity with program resources available on- and off-site
  • Perform additional duties as assigned

 

Program Specific Responsibilities:

  • Work directly out of the St. Barnabas or Bronx Care Emergency Department to engage and consult with homeless/unstably housed individuals frequenting the emergency department.
  • Collaborate with St. Barnabas Hospital and BronxWorks staff to engage and provide services for the hospital’s highest emergency department utilizers as identified by the project team
  • Provide appropriate housing and/or social-services referrals on a walk-in basis for homeless/unstably housed individuals who arrive at the emergency department.
  • Liaise with Bronx hospital staff to coordinate client services including, but not limited to, medical care, psychiatric evaluation, psychiatric care, discharge planning, emergency shelter or stabilization bed referral, and housing placement.
  • Occasionally accompany clients to appointments if needed.
  • Operate multiple databases to provide health and housing-related information on engaged individuals to project partners.
  • Develop a caseload of identified clients following interactions.
  • Provide regular reports to project partners on number of clients engaged and project interventions.
  • Provide training for hospital personnel in areas such as housing applications, the housing placement process, and writing a psychosocial evaluation.

 

Skills/Abilities:

  • Strong preference will be given to candidates who are proficient in Spanish.
  • Highly self-motivated, willing to take initiative, and enjoys the challenge of solving problems independently.
  • Flexibility with work schedule, as shift will require staff member to work very late hours.
  • Excellent communication and interpersonal skills
  • Good writing skills
  • Ability to use a computer for prolonged periods
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather.


Qualifications:

  • Bachelor’s degree in related field
  • Minimum of one year of experience in related field.
  • Proficiency in modern business communications including personal computers electronic mail, voicemail, facsimile, and copier equipment.


Physical Requirements:

  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

 

Advanced-level professional competency in written and spoken English language is required. Authorization to work in the United States for any employer is mandatory. 



BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with  federal, state and local laws,  does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

Benefits

Additional Details:

BronxWorks offers a variety of benefits to full-time salaried employees as well as part-time salaried employees who work at least 20 hours per week year-round.

 

  • Generous paid time off for personal, vacation, parental, and medical leave
  • 12 paid holidays.
  • Comprehensive medical, and life insurance coverage care for employees and their families, at little or no cost to employees.
  • A pension plan that is 100% employer paid
  • Two tax deferred annuity plans and employee assistance in maximizing the pension plan and tax deferred annuity plans to prepare for retirement.
  • TransitChek – Employees may use TransitChek to have money taken out of their pretax salaries to pay for their public transportation commute.
  • Free and confidential assessment, counseling, and referral service, to assist employees and their families with a wide range of personal problems.

 

Additionally, BronxWorks Offers:

 

  • A comprehensive monthly training calendar
  • Access to some scholarship opportunities
  • Non-financial support and internship opportunities for employees who return to school, particularly for their Master of Social Work degrees

 

Professional Level

None specified

Minimum Education Required

4-year degree


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