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Mortgage Loan Processor

Posted by
Self-Help
|
Charlotte, NC
New
|
Published 6 days ago

Under regular supervision, the Mortgage Loan Processor will analyze mortgage loan files and obtain required documentation to ensure loan compliance with underwriting and regulatory guidelines. Additionally, they will work with loan officers, underwriters, closers, borrowers and referral sources to obtain accurate and timely information.

Essential Responsibilities:

Collect and organize mortgage loan application paperwork including:

  • Verifying borrower information noted in home loan applications.
  • Collecting data from clients for the loan application.
  • Ordering borrower verifications including verification of employment, mortgage, and payoffs
  • Ensuring origination system and tracking is up to date at all times.
  • Assisting with requests and tasks needed to complete and process applications
  • Monitor loan application deadlines and alerts Sr Processor if meeting deadlines may be in jeopardy.
  • Follows up on open issues.
  • Providing highly responsive customer service to borrowers, loan officers, and others including maintaining constant contact with applicants, providing updates as appropriate and responding to borrower requests in a timely fashion.
  • Perform other duties as may be deemed necessary.

 Credentials, Experience and Skills:

  • High School Diploma and 2 years work experience; or an equivalent combination of education and experience.
  • Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
  • Preference for working in organizations that place priority on teamwork and collaboration
  • Strong attention to detail and ability to effectively plan, organize and prioritize work.
  • Ability to effectively present information and respond to basic mortgage related questions from groups and /or individuals.
  • Strong customer service skills.
  • Good mathematical skills including calculating figures and amounts such as discounts, interest and percentages.
  • Knowledge of financial analysis and reporting of financial data.
  • Ability to learn mortgage lending process, requirements, and compliance requirements.
  • Strong technical aptitude including the ability to learn new systems and proficiency with Microsoft Word, Excel, PowerPoint and PDF documents.
  • Spanish fluency a plus.
  • Ability and willingness to work beyond normal work hours, as needed.

Physical Requirements:

Frequently requires use of manual dexterity and repetitive motions, primarily with the wrists, hands, and/or fingers. Must be able to occasionally lift and exert force of up to 40 pounds.

Compensation: 

Competitive nonprofit compensation, based on experience, plus a generous benefits package.

About Us:

Self-Help is a leading national community development financial institution headquartered in Durham, NC. Since 1980, Self-Help has provided more than $9.3 billion in financing to over 175,700 families, families, individuals and businesses. We help drive economic development and strengthen communities by providing responsible financial services; lending to individuals, small businesses and nonprofits; developing real estate; and promoting fair financial practices across the nation. Through our credit union network, Self-Help serves more than 167,000 people in California, Florida, Illinois, North Carolina, South Carolina, Virginia, and Wisconsin. Learn more at www.self-help.org, www.self-helpfcu.org and www.responsiblelending.org.

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.

Under regular supervision, the Mortgage Loan Processor will analyze mortgage loan files and obtain required documentation to ensure loan compliance with underwriting and regulatory guidelines. Additionally, they will work with loan…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract
  • Education
    High School Diploma Required
  • Professional Level
    Professional

Benefits

Competitive nonprofit compensation, based on experience, plus a generous benefits package.

Competitive nonprofit compensation, based on experience, plus a generous benefits package.

Location

On-site
Charlotte, NC, USA

How to Apply

Apply through link to be considered for position.

Apply through link to be considered for position.

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