Senior Manager, Africa and Middle East Programs

Posted by
Stamford, CT
Published 25 days ago

TITLE:                                Senior Manager, Africa and Middle East Programs

DEPARTMENT:           Global Programs

REPORTS TO:            Associate Director, Africa & Middle East Programs


Americares is a health-focused relief and development organization that responds to people affected by poverty or disaster with life-changing health programs, medicine and medical supplies. For more information, visit

Americares work across the globe is organized around three program areas: Access to Medicines, Clinics to Communities, and Emergency Programs. Our ongoing programs target five health themes: Women’s and Children’s Health, Health Systems Strengthening, Non-Communicable Diseases, Mental Health, and Infectious Disease. In the last fiscal year Americares Africa and Middle East team delivered over $39 million in medical gift-in-kind to partners in eight countries across the region, and implemented maternal and child health, health worker safety and infection prevention and control, and supply chain strengthening programs in Liberia and Tanzania. This year Americares is rapidly expanding its program presence in Africa with a focus on strengthening primary care facilities to become thriving local health centers.

Americares defines thriving local health centers as those with strength in four areas:

• Professional capacity of the health center itself;

• Sense of care, respect, and dignity patients experience;

• Community engagement to prevent disease and promote good health, while ensuring those served by a health center have a voice in how it serves them; and

• Connection with larger health system for referral, support and resilience.


The AME Senior Manager will be part of a highly efficient and motivated team and serve as the focal point among Americares headquarters, the Liberia office, and the USAID awarded Community Partnerships for Respectful Care (CPRC) project in Tanzania, coordinating among departments in HQ to enable efficient operations. Working 100% remotely within the United States the Senior Manager will support the Liberia office as its headquarters advocate responsible for supporting project management, field staff knowledge of Americares policies and procedures, and program quality assurance for field office operations and programs as well as support of the CPRC project in Tanzania.


Program Development, Implementation, and Evaluation

-Support the Liberia country team in program design and the development of corresponding internal deliverables for various programs -- primarily reproductive, maternal, newborn, adolescent, and child health (RMNCAH) programs.

-Conduct data collection and analysis of field data for programmatic assessments, e.g., needs assessments for program design, monitoring and evaluation (M&E) of indicator data for existing programs, as needed

-Support the country office in ensuring high program quality for its portfolio, including conducting literature reviews of global/national guidelines and assessing alignment, reviewing indicator data, developing and adapting program tools, etc.

-Support program implementation in terms of work-plan development and monitoring and liaising with HQ for technical assistance for country offices

-Facilitate the development and review process of training curricula and information, education, and communication (IEC) materials for various programs.

-Train field staff and partners on core program management and training topics, e.g., M&E, participatory training methods, data collection and analysis, project cycle management, quality improvement, budget management, etc.

-Collaborate with Global Programs leadership across departments to increase program impact and develop multi-year program strategy for Liberia.

-Provide support in the strategic planning process for Liberia, with a targeted focus on RMNCAH.

CPRC Project Backstopping

-Support the development of procedures and processes to ensure project quality and efficiency.

-Develop and maintain schedules for project milestones to make sure deadlines are met in a timely manner.

-Assist the project team with the preparation of annual workplans and budgets.

-Develop and maintain project files on SharePoint and Teams.

-Assist field and HQ teams to develop narrative and financial reports to USAID including Quarterly Program Performance Reports, Annual Program Performance Reports and the Final Report.

-Assist with the review and tracking of project funds.

-Assist with data management and facilitate project planning and reporting mechanisms.

-Be responsive on a day-to-day basis to requests for assistance from field teams in Tanzania.

Financial Management

-Support the Liberia country office in budget and spending oversight, including development of the annual country budget, monthly reviews of budget vs. actuals, and forecasting spending.

-Review monthly financial reports from the Liberia country office and liaise with Finance HQ for fund transfer requests.

-Ensure compliance with HQ and local guidelines and requirements, including timely financial reporting to HQ as required.

Field Office Operations/Human Resource Management

-In collaboration with Americares’ Global Operations team, develop and streamline policies for field office operations, ensuring that policies are in line with local regulations and link to organizational policies and procedures; provide training and resources, as needed.

-Ensure compliance with all labor laws and laws governing operation as a registered NGO in Liberia.

-In coordination with Americares HQ, identify human resource needs and help recruit staff to meet those needs.


-Support the development of monthly and quarterly programmatic reports for internal stakeholders and donors.

-Collaborate with Americares’ Marketing and Communications department on developing success stories and impact case studies from the field for newsletters, writeups, press releases, and blog posts.

-Draft project and country program profiles and boilerplate language for reports, grant proposals, and communications materials.

-Serve as an organizational focal point for assigned programs with internal stakeholders.

-Participate in internal Americares working groups and communities of practice on topics of interest.

-Respond to internal and external information requests regarding Americares work in the AME region.

Gift-in-kind (GIK) Partnerships

-Maintain situational awareness regarding inbound shipments of donated medicines and medical supplies to GIK partner(s) in Liberia. The logistics related to these shipments will be primarily handled by the Associate of AME Programs.

-Support the Americares Liberia team with maintaining and expanding local GIK partnerships with health facilities and NGOs in Liberia to augment and enhance other programmatic activities with such partners.

New Business Development

-Support AME in the development of innovative partnerships as requested by the Associate Director, AME and/or Director, AME.

-Assist field and HQ teams to develop program proposals.

-Work with the development team to plan and execute donor engagement.

-Support corporate relations team in development of donor requests for GIK donations, as applicable to programmatic activities.



-Master’s degree preferred (or bachelor’s degree with 5+ years of relevant experience) with concentration in a relevant field including, but not limited to, global health/public health, international affairs, or development.

-At least 5 years of development and/or global health program management experience, including a minimum of 1 year of working and living experience in sub-Saharan Africa

-Experience in RMNCAH programs highly preferred

-Strong global health knowledge, specifically in reproductive, maternal, newborn, adolescent, and child health; knowledge in infection prevention and control, water, sanitation, and hygiene, mental health/psychosocial support, and/or health systems strengthening also desirable

-Experience managing and mentoring personnel, both in-person and remotely

-Experience developing and leading programmatic trainings and/or workshops

-Strong understanding of program planning and management cycles; demonstrated experience with program design

-Strong writing skills, including writing proposals, concept notes, and donor reports

-Excellent interpersonal skills and strong communications skills; ability to develop partnerships across sectors and cultures

-USAID project implementation experience and/or experience providing HQ support to country teams in low-resource settings

-Excellent budget development and management skills; strong competency in MS Excel

-Strong organizational skills and attention to detail

-Familiarity with participatory methods in program development, implementation, and evaluation

-Must have unrestricted authorization to work in the United States

-Ability to travel up to 20% of the time

TITLE:                                Senior Manager, Africa and Middle East Programs

DEPARTMENT:           Global Programs

REPORTS TO:            Associate Director, Africa & Middle East Programs


Americares is a health-focused relief and development organization…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 25, 2021
  • Application Deadline
    October 6, 2021
  • Education
    Master's Degree Required
  • Professional Level





Work may be performed anywhere in United States
Associated Location
88 Hamilton Avenue, Stamford, CT 06902, United States

How to Apply

Please apply on our website with cover letter and resume.

Please apply on our website with cover letter and resume.

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