Contracts and Operations Associate

Job Type

Full Time




40 Broad Street, 5th Floor
New York
United States



FPWA seeks a full-time Operations Associate to provide day-to-day operations support, administrative support and data/technology support. The position will support the coordination of teams reporting to the Chief Operating Officer, undertake project management of operational and information technology projects and, where necessary, provide support in maintaining the operations budget and tracking related expenditures.


As part of the operations team, duties will include:

Day-to-Day Business Operations Support

  • Manage designated operational processes as required e.g. insurance policy maintenance, etc.
  • Coordinate and collaborate with internal department units to enable, support and improve day-to-day business operations and processes with the goal of enhancing operations
  • Assist in troubleshooting problems and issues as they relate to daily operational activities
  • Execute special projects, including developing strategies and tactics for implementation, monitoring of effectiveness and making recommendations for improvements as required to ensure that overall goals are achieved
  • Provide administrative support to the Chief Operating Officer in the execution of his/her work as it relates to planning and operations management (scheduling, travel coordination, expense tracking and reporting)
  • Other duties as assigned

Organizational Planning, Data and Technology

  • Works closely with Chief Operating Officer to ensure timely planning, management and tracking of organizational operations plan including analysis and reporting of related data points and benchmarks
  • Project management of operational and information technology projects
  • Ensure implementation of operations and information technology policies and procedures
  • Provides administrative support

Contract Management

  • Works closely with program directors and managers to establish contract timelines, ensure compliance, and meet contractual deadlines and deliverables
  • Works closely with finance team to manage contract budgeting and staffing allocations across contracts for staff who work in multiple programs
  • Reviews contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, and corporate and government policies and business unit procedure
  • Maintains deadlines on deliverables and communicates on an ongoing basis with partners and team about contractual issues
  • Actively documents and pursues variations/claims through tracking schedule
  • Partner with Chief Financial Officer and finance department to oversee overall contract management, budget allocation and foster compliance



  • Bachelor’s degree, required
  • A minimum of three years’ experience, ideally gained in high-pressure office environment, including specific experience in operations management, development and implementation of policies and procedures
  • At ease with technology with a general understanding and experience with databases, including Salesforce, an advantage. Excellent Microsoft Office skills, including Excel and PowerPoint
  • Outstanding interpersonal skills, polite, tactful and able to maintain composure under pressure
  • Sound judgment, a high degree of professionalism, and the ability to maintain confidentiality
  • Excellent written and oral communication skills
  • Proactive and solution-orientated; highly motivated to take initiative and work independently
  • Excellent organizational skills with the ability to prioritize effectively and handle multiple tasks simultaneously
  • An excellent team player

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

Please send resume and cover letter to with subject line "Contracts and Operations Associate".