Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone.
The Chief Mission Officer reports directly to the CEO and oversees the Mission Team for Lifelong, including our work in Food & Nutrition, Access to Care, Housing, Adult & Disability Services, and Care & Prevention.
The Chief Mission Officer provides strategic and collaborative direction, support, and thought leadership toward advancing systemic change - while developing the organization’s capacity to innovate, collaborate effectively, and increase impact. The role will be responsible for championing and advancing Lifelong’s mission both internally and externally. Operationally, the role will focus on building systems and structures that bolster and expand Lifelong’s ability to provide effective, comprehensive support for those facing the dual burdens of illness and injustice.
The ideal candidate will be a visionary, passionate, and values-driven leader who has deep experience in advancing health equity.
- Leads the mission team and works collaboratively with the leadership team to advance policy and systems change that positively impacts the lives of our clients. Plan, organize, and lead the Mission Team goals, budgets, objectives, and systems.
- Develops the organization’s capacity to identify, build and scale comprehensive solutions that remove barriers and measurably advance social change.
- Address and manage complex issues to achieve desired results, including the ability to gather, interpret and use relevant data to drive strategy development, make decisions and drive results.
- Establishes and implements measurable goals for the Mission Team and individual team members. Responsible for hiring and performance of the team, ensuring positive outcomes are achieved and team members’ work is aligned with mission and strategy.
- Serves as final call on clinical decisions and oversight for mission team/client policies and procedures.
- Creates and maintains the organization’s policy platform; building policy priorities from community needs and opportunities to advance our impact for those experiencing the dual burden of illness and injustice.
- Serves as an external and internal ambassador to articulate the needs of our community and position Lifelong as a thought leader in advancing health equity broadly and within our priorities – aging and disability services, access to care, food and nutrition, housing, and care and prevention .
- Works collaboratively with the Quality Assurance and IT to build Lifelong’s capacity to capture, track, analyze, and present program outcomes and enable data-driven decisions.
- Works with the Engagement team to pursue and shape funding and partnership opportunities that further the organization’s strategic vision. Develops successful proposals and gathers support, including talent, partnerships and financial investments, to promote programs and projects that advance impact priorities.
- Provides a united, visible and strong presence across the organization, aligning all of Lifelong’s efforts and encouraging open lines of communication and cooperation.
- Advances and strengthens new and existing partnerships with partners at the local and national level, and other local and national thought leaders.
- Works collaboratively with the Leadership Team to develop strategic plans, annual budgets, and staffing strategies.
- Presents at and/or participates in Board meetings and Committees, as needed
- Other duties as needed.
- Knowledge of human service delivery systems and demonstrated ability to research issues, conduct needs assessments, design programs, and develop, implement and evaluate program strategies.
- Demonstrated expertise in program evaluation and outcome measurement.
- History of successful and sustainable partnership development.
- A strong commitment to centering the people we serve in everything we do.
- Ability to actively listen, effectively communicate, and meaningfully engage with diverse social/economic audiences.
- Demonstrated success in growing organizational capacity and managing organizational change.
- Proven public speaking experience and writing skills required.
- Ability to take initiative, demonstrate creativity, and accomplish effective time and project management skills.
- A compelling commitment to the health equity.
- Strong knowledge of Microsoft Office 2010: Outlook, Word, Excel and PowerPoint.
Education and Experience:
- Bachelor’s degree (Master’s degree preferred) in public health, social service/justice, nonprofit management, public administration, or related field
- At least eight years supervisory experience.
Physical Requirements & Work Environment
Standard office environment based in Seattle; the position is primarily located in an office setting, with the ability to work remotely during COVID. Physical demands include sitting and/or standing for extended periods of time: bending, lifting, regularly moving between offices, traveling to outside meetings, regular use of telephone, copier, and computer. Reliable transportation required. Job involves frequent community contact, including occasional early morning, evening and weekend meetings and other events.
Lifelong is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. As such we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.