Career Coach

Job Type

Full Time




United States


Position Summary:   The Career Coach is responsible to develop strong job leads, provide high quality career counseling, training, and job placement assistance to designated job seekers.  The Career Coach initiates and sustains collaborative working relationships with a variety of businesses in the greater Boston area. The candidate must have a strong knowledge about issues related to individuals with significant barriers to employment as well as experience working with people from diverse backgrounds.

This position is based in Lawrence, MA; there may be a possibility to work 1-2 days in Lynn, MA in the future based on need. This individual must have flexibility for occasional travel between various locations as needed, including Lawrence, Lynn, and Boston, in order to best serve participants and attend staff meetings.

Essential Job Functions:

Accountability and Results Focused: 

  • Assist program participants in initial goal setting, career planning and educational services leading to job placement, skills upgrades and career advancement
  • Assist program participants in both one-on-one and group settings in job search-related activities
  • Escort participants to job interviews and facilitate interview and hiring process, as needed
  • Actively develop new and maintain existing employer relationships that lead to quality job placements for participants
  • Provide post-placement services including follow-up with job-seeker and employer
  • Establish, track and meet program dashboard indicators (enrollments, placements, retention, etc.)

Build relationships, collaboration and teamwork:

  • Support and promote the mission and philosophy of JVS both internally and outside the agency
  • Establish and maintain relationships with key stakeholders (participants, employers, partner organizations, funders, etc.)
  • Work as part of a team, sharing job leads and collaborating on workshops, classes, group interviews and any other tasks as needed
  • Attend and actively participate in staff meetings and team- based projects
  • Provide assistance to fellow team members when needed


  • Organize and maintain files and records
  • Prepare reports as necessary
  • Communicate regularly with Supervisor to insure smooth delivery of services
  • Complete program summary reports for employers, funders, JVS leadership and other stakeholders
  • Maintain accurate, up-to-date information in all databases
  • Perform other duties as assigned or requested

Minimum Qualifications and Experience:   

  • Associate Degree in Human Services, Business Administration or related field is required
  • 1-3 years of experience in workforce development or related field is required
  • Strong Microsoft Office Suite skills are required
  • 1-3 years of experience in working with individuals with barriers to employment is strongly desired
  • Experience in marketing and outreach is desired
  • Working proficiency in Spanish Language is preferred
  • Familiarity with career ladders and professional advancement is preferred
  • Knowledge of community resources and web-based resources is preferred

Working Conditions:

  • Frequent meeting with clients and employers
  • May be requested to work outside of scheduled hours as defined by the needs of the department
  • Frequent travel by public transportation or personal vehicle to employer locations
  • Will attend regular meetings with partner organizations in and around the greater Boston area and Lawrence


All employees at JVS who are working 20 or more hours are eligible to take advantage of our great benefits. Please visit Career Page at our website to review the top benefits that we offer.

Level of Language Proficiency

Working Proficiency in Spanish Language is highly preferred 

Professional Level


Minimum Education Required

2-year degree