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Special Assistant, Development

Posted by

Center for American Progress


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Published 17 days ago

This position is budgeted for $40,000. American Progress offers full and competitive benefit packages.

  • Reports to: Director, Development Operations
  • Staff reporting to this position: None
  • Department: Development
  • Position classification: Nonexempt, full time

Summary

American Progress has an opening starting in January 2021 for a Special Assistant to join the Development team. The Special Assistant will be an integral part of the Development Operations unit and work closely with front-line fundraisers to provide support for a robust fundraising program in a fast-paced environment. This individual will be responsible for handling Salesforce database entry, reporting, and audits; serving as the first point of contact for donor inquiries; and liaising with the Executive and Finance teams on administrative matters, among other activities. This position is ideal for a well-organized, detail-oriented professional who is either beginning a career or is an experienced administrative support professional in nonprofit fundraising and who is committed to a progressive policy agenda.

Responsibilities:

  • Demonstrate exceptional customer service; serve as the Development team’s primary point of contact for donor and internal staff inquiries; and deftly handle or elevate questions as appropriate.
  • Accurately record donations and payments received by the Development team and other departments in the database daily.
  • Produce gift receipts, disclosures, and acknowledgement letters for all donations in a timely and accurate fashion; prepare invoices on an as-needed basis; draft new acknowledgement templates annually; draft other donor correspondence as requested by the Vice President, CEO, and Senior Director of Development.
  • Perform scheduled and ad hoc database activities, including report generation, data audits, and data entry.
  • Provide daily administrative support to the Vice President of Development.
  • Provide administrative support to the Individual and Corporate Giving units, including scheduling, event planning logistics, and meeting preparation.
  • Maintain current documentation for the position’s business processes.
  • Perform other duties as assigned.

Requirements and qualifications:

  • Bachelor’s degree or relevant experience.
  • Prior experience with Salesforce or other customer relationship management databases, such as Raiser’s Edge.
  • Demonstrated commitment to precision and detail.
  • Outstanding communication, interpersonal, and customer service skills, with an emphasis on timeliness.
  • Prior experience in a development department or scheduling for a senior professional is a plus.
  • Commitment to American Progress’ mission and a broad progressive agenda.
  • Demonstrated proficiency with Microsoft Word, Outlook, and Excel.
  • Prior experience with Confluence is a plus.
  • Prior experience with online donation platforms—Engaging Networks, Salsa, Luminate Online, etc.—is a plus.
  • Demonstrated flexibility and eagerness to learn.
  • Ability to occasionally work evenings and weekends as needed.
  • Demonstrated ability to follow instructions and ask clarifying questions.
  • Ability to take initiative, work independently, and work as a member of a team.
  • Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Ability to maintain confidentiality.

This position is budgeted for $40,000. American Progress offers full and competitive benefit packages. Candidates from diverse backgrounds are strongly encouraged to apply.

  • Reports to: Director, Development Operations
  • Staff reporting to this position: None
  • Department: Development
  • Position classification: Nonexempt, full time

Summary

American Progress has an opening starting in January 2021 for a Special…

Details at a glance

  • On-site Location
  • Full Time Schedule

Location

Washington, DC

How to Apply

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