The Perinatal Navigator is accountable directly to the Lead Perinatal Care Coordination Specialist. Ensures access to supportive and educational services for prenatal and postnatal patients by following established care management standards of care for pregnant and postpartum patients with an emphasis on support referral and record coordination. Supports the improvement of birth outcomes, with a focus on prenatal patients at risk for preterm delivery, through implementation of evidence-based patient navigation services. This is a full-time/part-time position.
Highlighted Duties and Responsibilities:
- Provides individualized assistance to high risk patients to facilitate quality of care to include coordinating logistics for ultrasounds, Makena (17P), and caesarean sections
- Assists with ensuring that referrals are completed and records are shared from specialists with all members of the care team.
- Conducts thorough assessment on all assigned prenatal/postpartum patients utilizing OB Authorization form, Healthy Screening tools (HITS, 4P’s, PHQ-9, and Edinburgh). Follows up and refers patient appropriately based on risk
- Provides health education to patients in variety of settings, with an emphasis of increasing understanding of risk factors for preterm delivery, perinatal health (prenatally and postpartum), self- management of care, infant health/care, and the health care system.
- Develops care plans with designated periods with particular emphasis on risk factors, including but not limited to social needs, barriers to care, pregnancy planning, and food insecurity.
- Utilizes non- COH data sources, including CRISP, to coordinate care for high risk patients to ensure providers have access to accurate and complete medical information at the point of care
- Participates and conducts quality management and evaluation activities as requested
- Ensures OB Authorizations are thoroughly completed and routed appropriately.
- Completes and locks all progress notes within 3 business days after patient visit.
- Documents all patient encounters, including face to face, telephone, and electronic communications, in the medical record within 2-3 business days
- B.A./B.S. in social work or education or equivalent experience required.
- Experience providing social services, care coordination or health care education required.
- Ability to multi-task and problem solve.
- Strong written and verbal communication skills
- Ability to travel between other COH locations and travel between COH sites required
- Familiarity with Medical Assistance system and community resources strongly preferred.