The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org
The hallmark of CHAI's approach is simultaneous and intensive engagement on the demand and supply sides of the market. On the demand side, CHAI's country teams help governments to overcome barriers to scale up treatment and prevention programs. Meanwhile, the CHAI global access teams work to address supply-side barriers to access and foster a healthy marketplace to ensure the sustainable supply of essential medicines and diagnostic commodities. CHAI works to attract new suppliers, lower drug prices, encourage the adoption of stringent quality standards, and facilitate the uptake of important new or improved products. CHAI has played a particularly important role in the marketplace for pediatric antiretroviral therapy (ART), substantially expanding access to appropriate drugs and diagnostics to meet the unique needs of children.
CHAI's Access Program works to address barriers to commodity access and to foster a healthy marketplace, fundamentally changing the economics of global health to ensure the sustainable supply of essential medicines and diagnostics. By securing lower prices for key commodities and improving laboratories in the developing world, we are helping patients access the treatment, care, and prevention services they need.
The HIV Access Program (HAP) and Laboratory Services Team (LST) are seeking a highly qualified communications professional to help better communicate their work to a broad array of audiences. The Grant Communications & Impact Associate will support the teams and work as a liaison to CHAI's communications team to help compile and disseminate materials that communicate the impact and results of CHAI grants, which aim to support Ministries of Health in scaling access to optimal diagnostics and antiretroviral treatment and improving outcomes for people living with HIV.
This strategic and operational role will involve building and managing relationships with a broad set of internal and external stakeholders and liaising with various CHAI teams to facilitate communication of program achievements and ensure compliance with grant communication requirements. This role will require candidates to develop familiarity with HAP and LST programs globally and at the country level. The work will include conceiving, researching, writing, and editing materials for communications, including web and print publications, blog posts, social media, proposals, summary reports, and presentations for various internal and external audiences. The Grant Communications & Impact Associate will also provide support to the leadership of the program teams to ensure effective implementation of dissemination events such as press releases, or public events around product launches or grant milestones. The candidate must be able to write and edit for a wide variety of audiences that includes technical readers, country implementers, global policymakers, and the general public. The candidate must be able to develop thorough, rigorously accurate, and impactful communication deliverables with short deadlines.
The Grant Communications & Impact Associate will need to possess exceptional technical writing, excellent communication skills, and strong diplomacy and tact. The candidate must be able to function independently and flexibly, operate effectively in an environment with a high level of ambiguity and uncertainty, and have a strong commitment to excellence and attention to detail. CHAI places great value on relevant personal qualities: proactiveness, resourcefulness, responsibility, tenacity, independence, energy, entrepreneurship, and strong work ethic.
Support development of communication materials for the program and the grants' impact:
- Work with CHAI's communications team to develop and disseminate a range of materials including written, visual, and electronic communications
- Support the production and content development of communication materials, including presentations, talking points, newsletters, blog posts, and internal briefing documents
- Coordinate with global teams and liaise with country teams and external partners to develop case studies and field stories to communicate program impact and results
- Support the production and editing of donor reports (narrative), project proposals, project memos, technical reports, program deliverables, and other communication materials
- Develop infographics and factsheets to communicate grant objectives and activities through visual representations to various audiences
- Support the maintenance of the HIV New Product Introduction Toolkit (www.newhivdrugs.org) and the development, editing, and formatting of supporting tools, resources, and documents.
- In coordination with CHAI's communications team and program leadership, support the development, implementation, and enhancement of the program's communication strategy and social media engagement
- Monitor and strengthen compliance of grant communication requirements, including acknowledgement of donors and donor branding
- In coordination with CHAI's communications team and program leadership, support development of ideas for, and communication and planning around large press events including press releases, grant milestones, and announcements, including events in country
- In coordination with CHAI's communications team and program leadership, develop regular content for social media posts in alignment with the social media strategy
- May include other activities to support grant objectives in response to ad hoc requests
- Commitment to CHAI's values and mission
- BA/BS in related area with outstanding academic credentials
- Minimum 3-5 years of work experience in a communications role
- Excellent technical writing skills including ability to draft a variety of written deliverables
- Ability to communicate effectively, diplomatically, and tactfully with people of varied professional, cultural, and educational backgrounds, including a variety of internal and external stakeholders
- Develop strong relationships with stakeholders in order to navigate, acknowledge and address sensitive or complex issues or information.
- Excellent written, verbal, and interpersonal communications skills.
- Excellent analytical, critical thinking, project management, and problem recognition, avoidance, and resolution skills.
- Experience at web and print publication
- Strong editing skills
- Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new ideas
- Ability to think strategically, handle ambiguity and uncertainty, problem-solve, multi-task and, set priorities in a fast-paced, high-pressure, limited-structure, and multicultural environment
- High level of proficiency in Microsoft Office, including Word, Powerpoint, Excel and Outlook
- Willingness to work flexibly and travel domestically and internationally as needed
- Ability to learn on the job quickly and absorb/synthesize a broad range of information
- Familiarity and experience in global health sector, particularly HIV/AIDS
- Knowledge and experience with design software applications (Microsoft Office Suite, Adobe Creative Suite Photoshop, Illustrator, InDesign)
- Experience with technical, scientific, and/or medical content
- Experience working directly with executives and those in high-level positions
- Experience living and/or working in developing countries
- Knowledge and understanding of communications, including strategic planning for internal and external audiences and requirements of communication events
Minimum Education Required
How To Apply