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Community Case Manager

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Published 21 days ago

 



 








 



 



 



Employment

Opportunity



 



Community Case Manager



$21/Hour, plus

benefits (language differential of $1.20/hr with fluency in a second language

common in our client population)



The Organization: SAVE’s mission is to strengthen every

individual and family we serve with the knowledge and support needed to break

the cycle of domestic violence and build healthier lives. In pursuit of this

mission, SAVE provides a comprehensive range of direct services to people

experiencing domestic violence from immediate crisis intervention to long-term

supportive services. 



SAVE offers competitive

benefits and a fun and stimulating work environment.  We are focused on continually improving our

survivor- centered, trauma- informed work and meeting the needs of the diverse communities

we serve.



The Position: The Community Case

Manager is responsible for providing crisis intervention and case management

services to survivors of Intimate Partner violence who are seeking services at

SAVE’s Empowerment Center. The Community Case Manager carries an ongoing

caseload of approximately 25 survivors and provides short term crisis support

to additional survivors through our walk-in services.



The Ideal Candidate: Strong candidates for this position will demonstrate the ability to thrive

in a fast-paced, crisis services environment. 

The right candidate will be warm and outgoing and enjoy interacting with

the public. The case manager must have the ability to demonstrate empathy and

compassion even in difficult circumstances. The case manager must be able to

juggle multiple tasks and demonstrate skill in prioritization and

organization.  They must enjoy working

independently as well as being part of a larger team.



Previous experience providing

case management services to survivors of trauma in a non-profit, direct

services organization is strongly desired. 

Candidates who are bi-lingual/bi-cultural and/or who have lived

experience as a survivor are preferred.



Primary

Duties:



·       

Provide intensive

crisis intervention and case management services to survivors who seek support

from the Empowerment Center.



·       

Conduct regular,

individual sessions with survivors to identify needs, set goals, make referrals

and increase stability and safety.



·       

Assist survivors to

identify and enroll in school and/or employment training programs that will

enhance economic stability.



·       

Assist survivors to

apply for and obtain benefits for which they are eligible (SSI/SSDI,

CalWORKS,VOC). Provide necessary advocacy with governmental agencies.



·       

Identify obstacles

and risks to the survivor’s safety and stability and work with survivor to

overcome these obstacles and mitigate the risks



·       

Provide mobile or

in-home advocacy and case management as appropriate.



·       

May assist with the

provision of workshop activities for survivors participating in the Empowerment

Center program or other SAVE programs.



·       

Maintain a directory

of resources which would benefit program participants.



·       

Develop and maintain

survivor files, ensuring the receipt and retention of necessary documentation

related to assistance provided.



·       

Meet with the

Director of Programs for supervision regularly and as needed.



Secondary duties: 



·       

Respond to crisis

calls and walk-in survivors.



·       

Maintain up-to-date

files and records of all services provided.



·       

Provide emergency

transportation.



·       

Attend all required

meetings, including staff meetings, trainings, consultations, and retreats.



·       

Assist with training

new staff members and volunteers.



·       

Assume responsibility

for site security and safety as needed.



·       

Provide input into

program planning and developments.



·       

Assist with

maintaining program operations and office functions as needed.



·       

 



Qualifications:



Ability to perform

the duties described above.  A typical

means of acquiring those abilities would be:



·       

Bachelor’s degree or equivalent experience in

human services, social work, counseling, psychology, criminal justice, or

related field



·       

At least 2 year’s experience providing case

management or similar service in a social service setting with a focus on

assisting people who have experienced trauma.



·       

Thorough understanding and demonstrated

record of commitment and sensitivity to intimate partner violence, including

comprehensive knowledge of the signs, cycles, nuances, types, and risk factors

for abuse.



·       

Ability to work effectively, cooperatively,

and respectfully with staff, volunteers, survivors, and community members

regardless of race, ethnicity, national origin, partner status, faith, age,

socio-economic status, gender identification, and physical or mental ability.



·       

Strict adherence to organization’s

confidentiality and privacy policies, and the ability to recognize sensitive

issues and act accordingly.



·       

Demonstrated understanding of the challenges

faced by domestic violence survivors.



·       

Demonstrated understanding of the challenges

faced by marginalized, unserved/underserved communities.



·       

Demonstrated understanding of a survivor

centered, trauma informed approach to working with people experiencing domestic

violence.



·       

Ability to adapt to a variety of environments

or work demands.



·       

Ability to maintain a high level of consciousness

and sensitivity to survivor needs and domestic violence issues.



·       

Ability to support and respond with humility

to diversity.



·       

Ability to communicate effectively.



·       

Ability to work independently.



·       

Willingness to work flexible hours including

evenings and weekends.  Ability to work

in a crisis-oriented environment.



·       

Demonstrated commitment to the mission and

values of SAVE.



·       

Computer literate with knowledge of MS Office

(Word, Excel, Outlook, Publisher) and client tracking databases.



·       

Must possess a valid California driver's

license, insurance, and access to an automobile. Proof of insurance and loss

payee endorsement is required. Must meet agency's driving requirements.



·       

Must have completed or be willing to complete

the state-mandated 40-hour domestic violence counselor training.



·       

Strong preference will be given to candidates who

are bi-lingual in Spanish, Hindi, Punjabi, Farsi, Dari or another language

frequently spoken by SAVE clients.



 



The preceding job

description has been designed to indicate the general nature and level of work

performed by employees within this classification. It is not designed to

contain or be interpreted as a comprehensive inventory of all duties,

responsibilities, and qualifications required of the employees assigned to this

job.



Applicants should be

able to perform the essential functions of the job, with or without

accommodation. Reasonable accommodation will be made so that qualified disabled

applicants may participate in the application process. Please advise in writing

of special needs at the time of application.



As an equal

opportunity employer, SAVE supports equal opportunity for employment and

advancement free of race, color, religious creed, ancestry, national origin,

age, sex (includes sexual harassment) pregnancy (childbirth or related medical

conditions), marital status, sexual orientation, medical condition (cancer and

genetic characteristics), mental or physical disability (includes HIV and

AIDS), political affiliation/opinion, Veteran's status, or request for family

medical leave. SAVE is committed to ensuring that the work environment of SAVE

employees is free from discrimination, harassment, and retaliation.



Employment is

contingent upon passing a background investigation.



 

 



 








 



 



 



Employment

Opportunity



 



Community Case Manager



$21/Hour, plus

benefits (language differential of $1.20/hr with fluency in a second language

common in our client population)



The Organization: SAVE’s mission is to strengthen every

individual…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    May 17, 2021
  • Application Deadline
    May 14, 2021
  • Education
    4-Year Degree Required

Salary

$43,680 - $46,176

Benefits

SAVE offers full medical and dental benefits, paid vacation, sick time and holidays as well as a retirement plan.

SAVE offers full medical and dental benefits, paid vacation, sick time and holidays as well as a retirement plan.

Level of Language Proficiency

Bilingual/Bicultural candidates strongly encouraged to apply. A pay differential of $1.20/hr is available for candidates who are fluent in languages common in the populations we serve.

Bilingual/Bicultural candidates strongly encouraged to apply. A pay differential of $1.20/hr is available for candidates who are fluent in languages common in the populations we…

Location

On-site
1900 Mowry Avenue Suite 201, Fremont, CA 94538, United States

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