Search

Idealist logo
Job

IT Associate (Temporary)

Posted by
Union Settlement Association | New York, NY
Apply

Union Settlement Association


New
|
Published 8 days ago

At least $15

Union Settlement Association is an on-the-ground resource for East Harlem residents of all ages, and a passionate advocate for the needs of underserved communities. Since opening our doors in 1895, we have brought education, wellness and community-building programs to our neighborhood, empowering New Yorkers with opportunities to better their lives. More than 350 staff work in our organization, and our services impact 10,000 people every year. By helping our neighbors realize their goals, we build the vitality and success of East Harlem. For more information about Union Settlement, please visit our website at www.unionsettlement.org.


Position:        IT Associate (Temporary)

Department:  Operations/IT

Reports to:    Director, Technology & Operations

Hours:           Part-Time (20-25-hours per week) (March 2020-August 2020)

Salary:           $15.00 per hour

FLSA:           Non-exempt

 

Responsibilities:

  • Provides level 1 helpdesk and desktop support functions.
  • Conducts work station and desktop installation, basic cabling, network monitoring, troubleshooting of network, and systems residing on the network.
  • Provides Patch Management and Anti-Virus Management for physical desktop and laptops.
  • Assists with warehouse functions to include asset tagging, inventory management and tracking, asset disposal, parts inventory, and working with Asset Management team.
  • Performs preventative maintenance, to include checking and cleaning of workstations, printers, and peripherals.
  • Provides solutions to unresolved hardware and software problems through trouble-ticket system.
  • Collaborates with Network Administration to identify and resolve user permission errors, provide and troubleshoot printer access, and manage AD group membership.
  • Responsible for people management, including goal setting and providing performance feedback.
  • Collaborates with representatives across multiple federal agencies and national laboratories to provide assistance in resolving IT problems.
  • Provides recommendations to better assist end users and improve the overall efficiency of daily operating procedures.
  • Collaborates with the IT Service Lead and management to assist with new deployments.

Qualifications:

  • Basic network knowledge and troubleshooting (VOIP, network printing, wireless, etc).
  • Working knowledge of Windows 7 & 10.
  • Experience with Imaging; a machine for deployments.
  • Knowledge of audio/visual equipment setup, operations, quality control and maintenance.
  • Basic knowledge of corporate, industry and professional standards.
  • Detail oriented with the ability to work in fast-paced, team-oriented environment, illustrated by previous related professional level experience.
  • Ability to demonstrate adaptability by ability to adapt to changes, delays, unexpected situations, and effectively manage competing demands.
  • Excellent communication skills and ability to maintain a friendly, professional relationship with end clients.
  • Flexibility to use a variety of supporting technologies, the ability to work under pressure and be capable of balancing competing demands and priorities.
  • Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.
  • Proficiency in use of technology such as laptop computers and tablets.
  • Bilingual preferred.

 

To Apply:

Please send Cover Letter, Resume, References, and Salary Requirements to: operationscareers@unionsettlement.org.

Please indicate IT Associate (Temporary) in the subject of e-mail.

 

UNION SETTLEMENT IS AN EQUAL OPPORTUNITY EMPLOYER

Union Settlement Association is an on-the-ground resource for East Harlem residents of all ages, and a passionate advocate for the needs of underserved communities. Since opening our doors in 1895, we have brought education, wellness and…

Details at a glance

  • On-site Location
  • Part Time Schedule
  • 2-Year Degree Required
  • Entry level

How to Apply

Please send Cover Letter, Resume, References, and Salary Requirements to: operationscareers@unionsettlement.org.

Please indicate IT Associate (Temporary) in the subject of e-mail.

Please send Cover Letter, Resume, References, and Salary Requirements to: operationscareers@unionsettlement.org.

Please indicate IT Associate (Temporary) in the subject of e-mail.

Location

237 East 104th Street, New York, NY 10029, New York, NY 10029

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.
Apply