The Social Media and Communications Project Manager coordinates and manages all aspects of social media and internal and external communications (vision, strategy, and execution) for the Humphrey Fellowship Program including websites, branding, newsletters, blogs, email campaigns and relevant reporting. Working closely with sponsoring organization (US Department of State), the Social Media and Communications Project Manager engages program alumni globally as well as US Humphrey Fellowship host campuses to demonstrate program impact. A critical part of the overall IIE Humphrey Fellowship Program team, this role is key to demonstrating the overall impact of the program while driving innovation for continuous program improvement.
Under the guidance and direction of senior leadership, develops and curates social media content across platforms. Creates and implements social media strategies, monitors metrics and analytics, including “social listening.” Devises data driven strategies to grow audiences and followers on social media platforms.
In cooperation with the IIE Director, manages HHH Program website content and relevance through development of updated content in coordination with all stakeholder groups – US Department of State, HHH alumni, HHH host campus coordinators.
Implements communication strategy to engage present and past program participants and stakeholders via weekly newsletter and other campaigns. Creates social media and media toolkits as needed.
Interacts with external stakeholders, including sponsoring organization, US Dept of State, HHH host campus coordinators, HHH alumni globally, to professionally represent the program. Drives earned media strategy for the Program.
Manages engagement with alumni to demonstrate program impact; expands alumni networks through targeted outreach; answers alumni queries. Implements alumni Professional Development and Impact Award competitions, from application launch to letters of award to successful project documentation.
Tracks, monitors, and supports production and/or distribution of promotional materials and information. Ensures correct brand usage in creation of all materials.
Provides in-person site support for large events, capturing and reporting on event activities.
Completes seasonal administrative tasks as required.
Education and Work Experience:
Requires a Bachelor's degree in order to apply a working knowledge of the theories and principles in a specialized field or work discipline.
Requires at least two years of related work experience.
Knowledge, Skills and Abilities:
Excellent communication and presentation skills, including strong writing and editing abilities.
Prior work experience successfully managing social media campaigns and organizational social media accounts is highly desired.
Experience editing and maintaining dynamic website content.
Demonstrated proficiency using Microsoft Office suite applications (including Word, Outlook, PowerPoint and Excel).
Experience living or working abroad, or in a multi-cultural environment.
Ability to work successfully under pressure, prioritizing tasks, and organizing a large volume of work.
Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Social Media and Communications Project Manager coordinates and manages all aspects of social media and internal and external communications (vision, strategy, and execution) for the Humphrey Fellowship Program…