Center Manager Associate

Position: Center Manager Associate (CMA)

Location: Hybrid office environment in the Washington DC Metro Area

Position Type: Full time, 100%

Our organization

Life Asset is a non-profit organization with the mission to alleviate poverty, expand economic opportunities, and promote dignity and self-reliance in the greater Washington, DC, area by empowering local low-income entrepreneurs with affordable financial products, services, and education. Life Asset is a certified Community Development Financial Institution (CDFI) and approved Small Business Administration (SBA) Microlender. Life Asset’s lending model is inspired by the world-renowned Nobel Peace Prize awarded Grameen Bank lending model. Life Asset is one of the largest microlenders in the Washington DC area.

Position Summary

The Center Manage Associate (CMA) is an entry level position with Life Asset and intended to be the first step in a career progression within the organization and the field of microfinance. This is a unique opportunity to join a small but growing team, helping primarily low-income women start/expand their own businesses by providing microloans, training and support. We are looking for someone who enjoys delivering a high level of customer service and outreach activities, is a problem solver and has a positive attitude.

Work Location

This position requires independent field work with in-person outreach activities to attract, recruit and retain members (entrepreneurs) in the Washington, DC area. We are currently recruiting Center Manager Associates who can work in one or more of the following areas: Fairfax County VA, Arlington County, Arundel County VA, Prince William County VA, Loudoun County VA, Montgomery County MD, Howard County MD, Frederick County MD, Prince George County MD, Charles County MD, Anne Arundel County MD, Carroll County MD, South East & North East Washington DC

Skills & Experience

Life Asset seeks to hire a full-time CMA to help lead the organization in its next phase of growth. The CMA will work with Life Asset's lending team to expand the small business loan portfolio and be responsible for outreach/marketing and pre-loan training. Life Asset CMA’s bring a variety of experiences and attributes to our organization, including the following:

• Education Qualification – High School Graduate or equivalent.
• Language requirement – Spanish & English (writing & speaking skill)
• Experience- No previous banking or finance experience needed.
• A valid driving license and car is required.
• Passion for helping low-income entrepreneurs by providing microloans and training.
• Highly organized self-starter who thrives on responsibility and getting things done.
• Ability to work well alone and within a team environment.
• Strong work ethics, high level of integrity, punctuality and discipline.
• Knowledge of using computers, laptops, iPads, smartphones, and other similar electronic technology.
• Knowledge in using Excel, Word, Zoom and comfortable learning new tools and technologies.
• Ability to work a flexible schedule from Monday to Friday, including early mornings and evenings.

Job Responsibilities

After two weeks of initial Life Asset training, the CMA’s tasks include but are not limited to the following:

• Outreach and recruiting: Conduct high volume of outreach activities in designated geographical areas, with focus on reaching low-income female entrepreneurs who want to start/expand their own small businesses and who would benefit from our microloan and training program. Provide high level of customer service including responding to e-mails and phone calls in a timely manner while building trust and meaningful relationships with entrepreneurs and partners in the community.
• Membership training and Group/Center formation: Provide interested entrepreneurs with a 3-day membership training - explaining more in details the benefits and the requirements of our program, as well as supporting the formation of self-selected Groups (3 entrepreneurs) and Centers (8-10 Groups) according to our loan policy.
• Schedule and lead Center Meetings: Schedule and lead bi-weekly Center Meetings at the field level center location and/or over zoom. Build positive and strong business networks of local entrepreneurs.
• Facilitate the loan process: Facilitate the various part of the loan process including collecting/reviewing loan proposals, coordinate with the Branch Manager for loan approval and disbursement, as well as monitor loan utilization, loan delinquency and recovery.
• Administration: Must understand and follow Life Asset’s policies and procedures, including verifying compliance with our loan policy, monitor and track loan performance, accurately enter information in our database and provide timely reports.

Salary & benefits:

Life Asset offers competitive compensation as well as a benefits package that includes retirement plan, medical insurance, paid time off and sick leave.

Salary during the initial 6 months probationary period is $36,000. Upon successfully completing the 6-month provisional period, which includes meeting the targets set by the Branch Manager, your salary will increase up to $42,000, based on performance.

How to Apply

Please e-mail a cover letter and resume to jobs@lifeasset.org .

Equal Employment Opportunity

Life Asset provides equal employment opportunities to all employees and applicants without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.