Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries.
We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s common mission.
The MSF-USA Systems Department acts like the organization's central nervous system, providing the vital information infrastructure to ensure the smooth functioning of all its operations. The Systems Department is responsible for building, configuring and maintaining the technical architecture, both physical and virtual, which ensures MSF can achieve the ambitions of its mission.
Although the successful candidate will sit within the Systems Department, this position will work cross-functionally across multiple departments to fulfill the organization’s ongoing strategic needs.
MSF-USA is seeking a Product Manager to support MSF-USA ambitious project to modernize our fundraising ecosystem through the implementation of Salesforce products as one ecosystem (NPSP, SFMC, Heroku, MuleSoft, Springboard and other Apps). The Product Manager will work on this strategic initiative along with the Salesforce Administrator, Salesforce Solution Architect, Salesforce Developer, Data Engineer and Systems Project Managers. The successful candidate will work closely with stakeholders in the Development department to ensure this period of rapid organizational change runs smoothly.
Essential Functions and Responsibilities
This person oversees and has accountability for all aspects of Salesforce Products and related change management at MSF-USA. Responsibilities include:
Salesforce Product Ownership (70%)
Change Management (30%)
Extent of Public Contact
The Product Manager will have some contact with people outside the organization, including vendors, consultants, volunteers, and members of the general public.
This position requires remaining productive and focused within the context of a moderately noisy office with many interruptions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. MSF-USA's current policy is that all staff may be remote until July 1st, 2021, from which point this position will be based New York, although this policy is subject to change.
If applicant is not based in New York, please indicate the ability to relocate in cover letter.
Application Deadline: March 10, 2021, 11:59 pm EST
Applications without cover letter will be disregarded. No phone calls or emails please.
Only shortlisted candidates will be contacted.
MSF-USA/Doctors Without Borders is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, or sexual orientation or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity, and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.
Pay Class & Contract Type
Regular FT Salaried Exempt
Starting salary mid 70's to low 80's (commensurate with experience)
Working Time (Hours Per Week)
Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization that delivers impartial medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70…