Civic Engagement Manager
1711 South Broad Street
JOB TITLE: Civic Engagement Manager
DEPARTMENT: Health & Social Services Department
REPORTS TO: Director of Health & Social Services
JOB SCHEDULE: Full-Time
EXEMPTION STATUS: Exempt
Applications without a resume and cover letter will not be considered
SEAMAAC welcomes applications for the position of Civic Engagement Manager. SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.” SEAMAAC envisions a strong and unified society, where immigrants and refugees work alongside other Americans to build shared political, economic and social power. We envision a community where the contributions of each generation of Americans, whether Native to this land, immigrant, or brought against their will, are equally acknowledged, valued and embraced, and where all people live whole, healthy lives with joy and dignity.
The Civic Engagement Manager position is central to ensuring SEAMAAC’s mission of ensuring that marginalized communities of politically, socially and economically supported.
50% of the Manager’s time will be dedicated to managing SEAMAAC’s non-partisan Civic Engagement Program. This position plans and coordinates SEAMAAC’s Civic Engagement Program including but not limited to: voter registration, voter education, Get Out The Vote, voter protection, and Census 2020 efforts. The Manager is responsible for managing project data, quality and content. The Civice Engagement Manager is responsible for supervising 3+ Field Canvassers, recruiting and training Civic Engagement volunteers, and mobilizing staff, volunteers, and community leaders around Program Activities. Additinally, this position manages recruitment and start-up trainings for new partner organizations. The Manager will plan and facilitate PA Asian American and Pacific Islander (AAPI) Power Table meetings, support the Director with sub-grantee contract implementation, provide technical assistance to sub-grantees, attend and participate in Pennsylvania Voice statewide partnership meetings, and engage in national API Civic Engagement activities.
50% of the Manager’s time will be dedicated to managing SEAMAC’s Continuum of Care (COC) Refugee Post-Resttlement Program. COC’s goal is to substantially improve the ability of recently resettled refugees (primarily Burmese, Karen, Chin, and Bhutanese/Nepali) families to move towards independence and stability in the U.S. This program includes a refugee job matching initiative, computer literacy classes, English as a Second Language classes, Civics Classes, Natuarlization clinics and refugee case management services focused on naturalization, jobs, education, and public benefits enrollment. This position provides supervision of approximately 3 Outreach Workers and the ESL Instructors, coordinates program activities, ensures funded deliverables and outcomes are achieved, and manages program data. This position also manages the operations of SEAMAAC’s Outreach Office at 2110 S. 8th Street. Additional responsibilities include assisting with agency and Management Team tasks. Additional responsibilities include rotating supervision of SEAMAAC’s Outreach Office at 2110 S. 8th Street, and assisting with agency and Management Team tasks.
· Bachelor’s Degree required. Master’s Degree in Social Work, Political Science, Urban Studies & Planning, Social Policy, Public Health, or related field preferred.
· Minimum of two years of social service program coordination and supervision experience required.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Experience managing grant funded projects in a non-profit organization
· Supervision skills, and experience leading and managing staff, interns, and volunteers
- Experience mobilizing communities and building coalitions around social issues
- Experience recruiting and training volunteers, especially around voting rights
- Ability to manage time, maintain appropriate boundaries, and prioritize tasks
- Organizational and planning skills
- Computer and database skills
- Excellent communication skills including written, in-person, and group facilitation skills
- High emotional intelligence as defined by the ability to empathize, people skills, motivation, self-regulation, and self-awareness
- Ability to interact professionally with people on opposite sides of sensitive issues
- Ability to plan program implementation to ensure program deliverables and evaluation outcomes are met
- Ability to work with diverse staff as well as a strong commitment to supporting the collective efforts of the team in accomplishing program objectives and goals.
- Experience supporting individuals and communities to grow in their leadership
- Understanding of privilege and marginalization
- Knowledgeable about policy issues impacting Asian, African, and Caribbean refugee/immigrant communities and/or urban immigrant/refugee communities in general
· Ability to work independently while observing and complying with all standards of the supervisory structure of the organization
- Ability to accurately represent SEAMAAC and network in advocacy and coalition work
- DOJ Accredited Representative status highly desirable
· Fluency in an Asian language(s) is highly desirable, including but not limited to Mandarin, Vietnamese, Korean, Hindi, Punjabi, Nepali, Bhutanese, Khmer, Hmong, Lao, Indonesian, Burmese (and/or one of the ethnic languages/dialects such as Karen, Chin, Shan, etc).
· Manage program activities described in “Primary Responsibilities”
· Provide supervision to staff, volunteers, and interns
· Assist with staff & volunteer recruitment, interviewing, hiring, retention, morale, and performance
- Build relationships and support partner organizations, community organizations, and faith organizations around civic engagement programming.
- Mobilize communities around non-partisan civic engagement, voter registration, voter education, voter protection, and get out the vote work
· Ensure accuracy and timeliness of data entry into program database(s)
· Complete timely program reports
· Facilitate program meetings, and attend meetings with partner organizations
· Evaluate, update, and create program materials
· Facilitate program evaluations, and preparations for Site Visits
· Support advocacy and coaltion-building efforts
- Participate in organization-wide work efforts and events
- Will require some travel and evenings and a minimum of five (5) weekend assignments per calendar year
· Other duties may be assigned from time to time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
- The employee frequently lifts and/or moves up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position may require some travel and nighttime or weekend assignments.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Necessary Special Requirements: Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job.
This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Other functions may be assigned and management retains the right to add or change the duties at any time.
Salary and Benefits:
Hours: Primarily during business hours depending on program needs. This position will require some travel, evenings and a minimum of five (5) weekend assignments per year. The job requires moving self, supplies, and staff between two to three program sites in South Philadelphia throughout each week.
Benefits: This position offers health insurance, paid vacation, sick and personal leave
SEAMAAC is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
Interested applicants should submit a resume and detailed cover letter to email@example.com
This position offers health insurance, paid vacation, sick and personal leave.
Level of Language Proficiency
Bachelor’s Degree required. Master’s Degree in Social Work, Political Science, Urban Studies & Planning, Social Policy, Public Health, or related field preferred.
Minimum of two years of social service program coordination and supervision experience required.
Minimum Education Required