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BILINGUAL CASE MANAGER (Family Reunification Specialist)

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Catholic Charities of Boston


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Published 6 days ago

March 29, 2021
March 15, 2021

The Catholic Charities Refugee and Immigration Services Program in South Boston, seeks a full-time Bilingual Case Manager.


The Bilingual Case Manager will maintain a caseload of unaccompanied children reunifying with sponsors in Massachusetts. Responsible for assessing and documenting needs of clients. Conduct home visits with unaccompanied children and their sponsors, and follow all requirements outlined by the Office of Refugee Resettlement (ORR) Department of Children’s Services (ORR/DCS) and the U.S. Conference of Catholic Bishops Migration and Refugee Services (USCCB/MRS) program guidelines. 


The essential functions include;

  • Ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of the Catholic Charitable Bureau Archdiocese of Boston and Refugee and Immigration Services. 
  • Develop working knowledge of federal contracts for unaccompanied children services.
  • Adhere to programmatic and contractual timelines for provision of services, including accurate reporting required by ORR/DCS and USCCB/MRS.
  • Conduct Home Studies with prospective sponsors to assess the suitability of the placement, home and verify relationship. Identify and report any issues that might indicate an unsafe environment or sponsor who does appear to have the best interests of the child as of utmost importance.
  • Conduct home visits for children released from ORR custody who are referred to Safe Passages as meeting the criteria for Post-Release services. Write comprehensive report after visits. 
  • Complete all required reports and submit within specified timeframes.
  • Maintain orderly case files and comprehensive documentation on client services and referrals. Ensure that all information reported is accurate, documented and reliable.
  • Assist post-release clients with understanding and utilizing the local health system through referrals in their areas of residence.
  • Educate sponsors on school registration and attendance requirements.
  •  Assist clients in obtaining reputable legal representation for immigration proceedings by providing referrals.
  • Ensure the confidentiality and privacy of all client information. Maintain appropriate and professional boundaries/relationships with clients at all times.
  • Meet with immediate supervisor on a regular basis and actively use supervision to strengthen skills and grow as a professional.
  • Achieve individual benchmarks and other performance measures. Address areas of concern in a timely and productive manner.
  • Input client data into agency database, DataCCAB, and complete reports and other data requests via the Migration Refugee Information System (MRIS), and any other required databases. 
  •  Attend all internal and external meetings and trainings, including webinars from ORR or USCCB/MRS as required.
  •  Work is performed in the office, in client’s homes and as needed in a virtual/remote environment with prior approval. Sitting and standing for extended periods is necessary while working in the office or remote. The use of phones, keyboards, other office equipment and written documentation is required. The use of personal protective equipment is required as directed.
  •  Local travel is required for day, evening, and weekend work as required.
  • Other responsibilities as assigned.


QUALIFICATIONS

  •  BSW, LCSW, LICSW, or Bachelor of Arts in related field (e.g. Child Development Studies, Education, Global/International Studies) is required.  Bachelor and Master level degrees from native country may be considered.
  • Bilingual in English and Spanish required, native speaker preferred.
  • Social work licensure or relevant work experience with youth, immigrants, or refugees at a non-governmental agency or social service agency.
  • Ability to work within the community and perform outreach duties, including the ability to do so while working remotely.
  • Excellent administrative, data collection, typing, and writing skills; strong attention to detail; computer proficiency in MS Office, online learning platforms, and database. 
  • Experience with virtual communication and meeting tools such as Zoom and WhatsApp.
  • Ability to establish and maintain a positive and professional relationship with co-workers, clients, and community service providers. 
  • Cultural responsiveness, commitment to racial justice, and ability to relate well and effectively in a multicultural and multilingual workplace with diverse client population is required.
  • Experience of employing a trauma-informed care approach is preferred.
  • Prior experience with unaccompanied children preferred.
  • Must have valid U.S. driver's license. Work travel is required, insurance coverage and access to a reliable vehicle is required.

Our full-time benefits are competitive offering 12 holidays per year, personal time and up to three weeks of vacation after a year of service are among many other generous benefits.

Interested candidates are invited to send a letter of interest and resume

Please reference job #9056 in the subject line.

No phone calls please.

We are an equal opportunity employer.



The Catholic Charities Refugee and Immigration Services Program in South Boston, seeks a full-time Bilingual Case Manager.


The Bilingual Case Manager will maintain a caseload of unaccompanied children reunifying with sponsors in…

Details at a glance

  • Full Time Schedule
  • 4-Year Degree Required

Benefits

Our full-time benefits are competitive offering 12 holidays per year, personal time and up to three weeks of vacation after a year of service are among many other generous benefits.

Our full-time benefits are competitive offering 12 holidays per year, personal time and up to three weeks of vacation after a year of service are among many other generous benefits.

Level of Language Proficiency

The Catholic Charities Refugee and Immigration Services Program in South Boston, seeks a full-time Bilingual Case Manager.


The Bilingual Case Manager will maintain a caseload of unaccompanied children reunifying with sponsors in Massachusetts. Responsible for assessing and documenting needs of clients. Conduct home visits with unaccompanied children and their sponsors, and follow all requirements outlined by the Office of Refugee Resettlement (ORR) Department of Children’s Services (ORR/DCS) and the U.S. Conference of Catholic Bishops Migration and Refugee Services (USCCB/MRS) program guidelines. 


The essential functions include;

·        Ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of the Catholic Charitable Bureau Archdiocese of Boston and Refugee and Immigration Services. 

·        Develop working knowledge of federal contracts for unaccompanied children services.

·        Adhere to programmatic and contractual timelines for provision of services, including accurate reporting required by ORR/DCS and USCCB/MRS.

·        Conduct Home Studies with prospective sponsors to assess the suitability of the placement, home and verify relationship. Identify and report any issues that might indicate an unsafe environment or sponsor who does appear to have the best interests of the child as of utmost importance.

·        Conduct home visits for children released from ORR custody who are referred to Safe Passages as meeting the criteria for Post-Release services. Write comprehensive report after visits. 

·        Complete all required reports and submit within specified timeframes.

·        Maintain orderly case files and comprehensive documentation on client services and referrals. Ensure that all information reported is accurate, documented and reliable.

·        Assist post-release clients with understanding and utilizing the local health system through referrals in their areas of residence.

·        Educate sponsors on school registration and attendance requirements.

·        Assist clients in obtaining reputable legal representation for immigration proceedings by providing referrals.

·        Ensure the confidentiality and privacy of all client information. Maintain appropriate and professional boundaries/relationships with clients at all times.

·        Meet with immediate supervisor on a regular basis and actively use supervision to strengthen skills and grow as a professional.

·        Achieve individual benchmarks and other performance measures. Address areas of concern in a timely and productive manner.

·        Input client data into agency database, DataCCAB, and complete reports and other data requests via the Migration Refugee Information System (MRIS), and any other required databases. 

·        Attend all internal and external meetings and trainings, including webinars from ORR or USCCB/MRS as required.

·        Work is performed in the office, in client’s homes and as needed in a virtual/remote environment with prior approval. Sitting and standing for extended periods is necessary while working in the office or remote. The use of phones, keyboards, other office equipment and written documentation is required. The use of personal protective equipment is required as directed.

·        Local travel is required for day, evening, and weekend work as required.

·        Other responsibilities as assigned.


QUALIFICATIONS

  • BSW, LCSW, LICSW, or Bachelor of Arts in related field (e.g. Child Development Studies, Education, Global/International Studies) is required.  Bachelor and Master level degrees from native country may be considered.
  • Bilingual in English and Spanish required, native speaker preferred.
  • Social work licensure or relevant work experience with youth, immigrants, or refugees at a non-governmental agency or social service agency.
  • Ability to work within the community and perform outreach duties, including the ability to do so while working remotely.
  •  Excellent administrative, data collection, typing, and writing skills; strong attention to detail; computer proficiency in MS Office, online learning platforms, and database. 
  •  Experience with virtual communication and meeting tools such as Zoom and WhatsApp.
  •  Ability to establish and maintain a positive and professional relationship with co-workers, clients, and community service providers. 
  •  Cultural responsiveness, commitment to racial justice, and ability to relate well and effectively in a multicultural and multilingual workplace with diverse client population is required.
  • Experience of employing a trauma-informed care approach is preferred.
  • Prior experience with unaccompanied children preferred.
  •  Must have valid U.S. driver's license. Work travel is required, insurance coverage and access to a reliable vehicle is required.



  • Interested candidates are invited to send a letter of interest and resume
  • Please reference job #9056 in the subject line.
  • No phone calls please.
  • We are an equal opportunity employer.



The Catholic Charities Refugee and Immigration Services Program in South Boston, seeks a full-time Bilingual Case Manager.


The Bilingual Case Manager will maintain a caseload…

Location

Temporarily Remote
Work must be performed in or near Boston, MA
Associated Location
275 West Broadway, Boston, MA 02127

How to Apply

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