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Operations Manager

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Published 19 days ago

Position Title: Operations Manager

Position Location: This position is required to work in the Washington, DC metro area. Currently all Local Progress staff are working remotely. If/when Local Progress decides to reopen the DC office, this person will be expected to work a minimum of 1 day a week at the office while following COVID protocols.

Local Progress is seeking an Operations Manager. 

About Local Progress 

Local Progress (LP) is a movement of local elected officials advancing a racial and economic justice agenda through all levels of local government. We are elected leaders who build power with underrepresented communities, share bold ideas and policy among our network and fight to reshape what is possible in our localities all across the country. Hand-in-hand with community-based organizations and unions committed to advancing a social justice agenda, the elected officials and staff of Local Progress are building the network to facilitate a genuine “inside/outside” strategy to reforming municipal policy and politics. Founded in 2012, Local Progress has grown to over 1,200 local elected official members representing cities, counties, and towns in 47 states. 

Local Progress is a hosted project of the Center for Popular Democracy and CPD Action (together, CPD/A). 

About the Position 

Local Progress seeking a full-time Operations Manager to manage the efficient and organized administrative core of the organization.

The Operations Manager is responsible for day-to-day operations and event planning for our national gatherings. They report to the Director of Organizational Development who will hold the implementation of the overall strategy for Local Progress’s organizational, administrative, and financial infrastructure as the organization transitions to become its own independent 501(c)3 starting in January 2022. The Operations Manager should be an operations-oriented professional who prioritizes clean spreadsheets, accurate databases, and organized files. They should also feel comfortable guiding a remote staff team to adopt and navigate operations, human resources, and recordkeeping tools. 

This position will lead our work-management systems, ensure staff have the tools they need, and provide troubleshooting support when needed. They will have core responsibilities in implementing our database, project management platform, online banking systems and digital file storage system. Keeping administrative trains running at Local Progress means applying social justice values to our systems and maintaining clarity and honesty with the team. The Operations Manager needs to anticipate the time required to keep processes moving, closes the loop on incomplete tasks, and is proactive about asking for help.

The Operations Manager’s overall success will be measured by the smooth, timely, accurate, and values-aligned functioning of our administrative, financial, and human resources systems.

The responsibilities below lay out the anticipated duties for the position. Since Local Progress is still fiscally sponsored at CPD/A, many of these responsibilities will not phase in immediately. And as we move out of CPD/A we will continually assess capacity and expertise needs and work with the Operations Manager to identify areas of work where additional capacity (internal or external) may be needed. Applicants with experience in some, but not all of these areas are encouraged to apply. 

Job Responsibilities

In coordination with the Director of Organizational Development as well as any external vendors, ensure finance management and tracking is smooth, timely and accurate 

  • Process all checks, donations, and grants to ensure financial tracking and recordkeeping is accurate and triple-checked
  • Utilize database to add codes, contacts, and contributions
  • On a weekly basis, own the processing of payments and reimbursements and coordinating appropriate documentation and approvals
  • On a monthly basis, own the preparation of financial information for the bookkeeper to create monthly financial statements
  • Support annual audit with Director of Organizational Development to maintain an error-free and accurate financial system
  • Taking on additional financial responsibilities as time allows

Manage human resources administration and benefits

  • Onboard new staff to policies and benefits, field related questions and institute changes, and coordinate the annual benefits renewal process
  • Make information about policies and benefits as clear and accessible as possible for all staff
  • Ensure staff submit monthly timesheets and track paid time off
  • Work with Director of Organizational Development to ensure year-end tracking is accurate and complete

Manage event planning and logistics 

  • As we are moving into hosting in-person meetings, manage event logistics for the annual national conference (around 250 attendees): secure venues and hotels, work with caterers, manage room assignments and A/V needs, coordinate travel for participants, staff, and presenters.
  • Manage event logistics (secure space, food, and book travel) for board meetings, staff retreats, and other special events as necessary 
  • Provide on-site logistical coordination for all events, including room set-up, audio-visual needs, signage, and coordination of on-site registration
  • Create and manage budget for national events, track accounts payable and receivable, issue travel reimbursements, and ensure presenters and vendors are paid in a timely fashion  

Manage all offices, workspaces, and technology so that all staff have smooth, supportive work environments

  • If Local Progress decides to reopen a DC office, maintain a well-supplied, tidy, and smoothly functioning work environment at the DC office, and provide guidance to remote staff in setting up and maintaining basic work environments
  • Ensure all staff have the physical and technological resources they need
  • Provide basic technical support and troubleshooting
  • Manage the budget for DC headquarters and remote staff office purchases

Maintain official files, ensuring best recordkeeping and document retention practices are followed and that personal information is secure

  • Maintain accurate, organized and secure digital and paper records for all income and expense transactions, vendor contracts and leases, personnel files, charitable registration information, and board documents

Provide general administrative assistance and ensure that operations policies and procedures are well documented

  • Centralize and maintain documents about policies and procedures
  • Serve as the primary office manager, checking and directing mail, and receiving, responding to, or redirecting general emails and phone calls, and updating phone numbers and mailing addresses
  • Serve as a key helper to other members of the Operations Team on events, fundraising, and logistics tasks
  • Take as much administrative work off of the Director of Organizational Development's plate as possible

Required Qualifications:

  • Operations Whiz: About 6 years of experience, with at least two years of experience (paid or unpaid) with operations and administration and one year of experience with event planning. Demonstrated experience managing detailed administrative and financial responsibilities with minimal error, and an interest in creating new and streamlined systems to better suit Local Progress’ needs
  • Strong project manager: Can keep projects on track and communicate expectations and progress regularly with a remote team of co-workers
  • Strong relationship-builder: Cultivates trust, responsive to feedback, thrives in a highly collaborative environment, and is eager to support others
  • Results-oriented: Demonstrated ability to set up work plans oriented towards concrete goals, anticipate obstacles and identify ways to navigate challenges, identify and involve stakeholders appropriately, and drive projects independently;
  • Mission-driven: A demonstrated commitment to social, racial, and economic justice and an interest in local policy, politics, and government;

Our ideal candidate would also have some of the qualifications below, though these are not required criteria for the position:

  • Experience with income and expense processing, tracking and recordkeeping
  • Experience with creating and interpreting budgets
  • Experience with human resources or benefits systems

Salary and Compensation:

CPD/A is a unionized workplace. This is a confidential position not included in our bargaining unit. Salary will be determined according to a salary scale which takes into account years’ experience, location, job category, and other factors, but is expected to be $65,000-$75,000. 

We have a generous benefits package, including health insurance, dental insurance, vision insurance, 15 vacation days per year, 10 sick days per year, 13 paid holidays per year, and contributions to individuals’ 401K plans. 

CPD/A is an Equal Employment Opportunity employer and actively recruits people of color, womxn, individuals with disabilities, and members of the LGBTIQAA+ community.

Position Title: Operations Manager

Position Location: This position is required to work in the Washington, DC metro area. Currently all Local Progress staff are working remotely. If/when Local Progress decides to reopen the DC office, this…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

USD 65,000 - USD 75,000

Benefits

We have a generous benefits package, including health insurance, dental insurance, vision insurance, 15 vacation days per year, 10 sick days per year, 13 paid holidays per year, and contributions to individuals’ 401K plans. 

We have a generous benefits package, including health insurance, dental insurance, vision insurance, 15 vacation days per year, 10 sick days per year, 13 paid holidays per year, and…

Location

Temporarily Remote
Work must be performed in or near Washington, DC
Associated Location
Washington, DC, USA

How to Apply

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