Job Title: Manager of Human Resources
Location: Providence and northern Rhode Island (multiple locations)
Reports to: Executive Director
Pay Range: Commensurate with experience, includes full benefits (health/dental insurance, paid time off, a 401k plan, and an Employee Assistance Program).
Sojourner House is a comprehensive nonprofit organization that serves victims of domestic violence, sexual assault, and human trafficking. The agency has experienced programmatic growth in recent years, and it is approaching 40+ full staff members across different office locations. It now seeks a Manager of Human Resources, who will serve as a member of the management team to oversee the operations of an employee human resources function.
Working with the Executive Director, Director of Finance, and program directors, the Manager will provide organizational leadership and be the point person to administer the human resources function, diversity initiatives, and a staff training plan for the agency, which includes recruiting, interviewing, and onboarding new employees; managing employee professional development and employee improvement plans; providing on-going training to meet the needs of the staff and various agency programs; managing employee relations; ensuring compliance with federal, state, and local employment laws; monitoring and adapting agency employment policies as needed; assisting with employee benefits (including the agency’s health/dental/401(k) plans); and completing other human relations work as required.
PRIMARY JOB DUTIES:
- Develops and administers various human resources plans and procedures for all staff members.
- Plans, organizes, and controls all activities of the human resources department. Participates in developing department goals, objectives and systems.
- Implements and annually updates the compensation program; writes and rewrites job descriptions as necessary; conducts annual salary surveys; analyzes compensation; monitors the performance evaluation program and revises as necessary.
- Develops, recommends and implements personnel policies and procedures; prepares and maintains agency and employee handbooks on policies and procedures.
- Develops and maintains an affirmative action program; maintains records, reports and logs to conform to EEO regulations.
- Participates in the development and implementation of a culture of collaboration across all agency locations/programs.
- Conducts recruitment efforts for all exempt, nonexempt, part-time and temporary workers; writes and places job advertisements; works with supervisors to screen and interview candidates; conducts reference checks; extends job offers; conducts new employee orientations; monitors career-path programs and employee relations consulting; conducts exit interviews.
- Coordinates on-going training for staff members, including annual trainings (e.g. workplace safety, sexual harassment); skills-based training (e.g. case management training); diversity and inclusion trainings; and other trainings as needed. Ensures that training is being offered to all employees across all programs.
- Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings, such as seminars. Maintains organizational charts and an employee directory.
- Works with program directors to address any employee performance or disciplinary issue that may arise. Ensures compliance with local and federal laws, regulations, and agency guidelines.
- Oversees the creation and implementation of programs that build momentum for diversity and inclusion. Develop plans for blending our diversity and inclusion programs with community outreach efforts.
- Prepares and presents diversity and inclusion initiatives and trainings to staff members, volunteers, and the Board of Directors.
- Creates a culture of collaborative problem solving to design comprehensive solutions. Proactively designs solutions before problems arise. Takes control of challenges that arise and collects feedback from multiple sources to address the problem.
- Adapts strategies and techniques to resolve individual conflict situations. Provides directors and staff members with robust coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different leadership styles.
- Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
- Ensures compliance with all federal, state and local employment laws.
- Duties include management of Sojourner House’s employee benefits, which include health/dental insurance, a 401(k) plan, and an Employee Assistance Plan (EAP).
- Maintain employee personnel files, including receiving employee time off requests, coordinating changes to employee information, and submitting payroll changes to the Director of Finance.
- Other duties as assigned by the management of Sojourner House or as required.
EDUCATION: A bachelor’s degree or equivalent is required. Advanced education including SHRM Certified Professional (SHRM-CP) or HRCI accreditation or equivalent is preferred.
REQUIRED EXPERIENCE & SPECIAL SKILLS:
- Demonstrated experience leading and managing diverse teams and multiple programs across various locations is required.
- Familiarity with domestic violence, sexual assault, and/or human trafficking programming is strongly preferred.
- Five or more years’ experience working in human resources or a related field.
- Must have exceptional interpersonal, verbal, and written communication skills.
- Must be organized, flexible, and demonstrate professionalism in the execution of work duties.
- Must have prior experience developing and delivering presentations and trainings to groups.
- Must be an effective, visionary leader.
- Bilingual applicants are preferred.
- Computer literacy (Word, Excel, and general Internet skills) is required.
- Familiarity working with individuals from diverse cultures and backgrounds.
- Commitment to engaging in social justice work and leading programs from a racial justice and intersectional framework required.
- Experience with employment law issues.
- Comfortable with multi-tasking and tackling multiple challenges at one time.
- Familiarity with social service resources in Rhode Island.
- Support Sojourner House’s philosophy of client empowerment and respect for individual choices.
- Applicants are required to have a reliable car and valid insurance.
- Applicant must pass BCI check.
The Manager of Human Resources will work a full-time Monday through Friday schedule, with some flexibility and occasional weekend work required.