Adult Education & Workforce Development Senior Manager

Job Type

Full Time




377 East 145th Street
United States


Reports to: Director of Adult Education & Workforce Development

Hours: Full Time, includes 2 late nights & alternate Saturdays while classes are in session

Position Purpose:               

Responsible for managerial duties necessary for the operation of the Adult Education & Work Force programs including direct services for the Department, administrative services, and to program participants

Essential Functions:

  • Teach adult education classes (ESOL, Civics & workforce development), both as an assigned instructor and as a substitute, as needed
  • Responsible for oversight of HSE & Workforce Development classes, including intakes and testing
  • Identify, develop and implement curricula for all Adult Education & Workforce programming that align with standards and defines educational goals, objectives, and methodologies to meet program goals.
  • Assist with coordinating teacher schedules, timesheets and general operations for the smooth running of classes. Assist Program manager with recruiting paid and volunteer teachers
  • Co-lead in arranging and leading monthly staff development sessions, including sessions on various instruction methods and enriched learning in classroom settings
  • Provide administrative functions for the department, including daily database entry in multiple systems, preparation of records and reports; and maintenance of hard copy and electronic filing systems
  • Conduct participant intakes, recruitment, and testing
  • Respond to in-person and telephone inquiries about the department and classes from prospective and current program participants, staff, and the public
  • Resolve issues raised by program participants
  • Attend funder meetings and represent the department in absence of Director
  • Participate in program meetings and trainings
  • Participate in Mercy Center staff meetings and other organization-wide meetings and activities
  • Perform other duties as assigned by supervisor the Director of Adult Education & Workforce Development


  • BA required; MA degree in TESOL strongly preferred
  • Extensive experience with ESOL education required, teaching, training & workforce development
  • Minimum of 4 years experience teaching ESOL & HSE a must
  • Bilingual English/Spanish or Arabic
  • Extensive experience in curriculum development
  • Experience in student intake, recruitment, testing and extensive teaching activities in previous positions
  • Experience with managing multiple contracts with various outcomes and requirements and meet multiple deadlines
  • Ability to work well with others in a busy professional environment
  • Demonstrated capacity to be reliable and highly productive
  • Must be a proactive problem-solver, adaptive to a growing, changing organization
  • Excellent sense of judgment, decision making, follow-through on tasks, interpersonal and communication skills. Well-organized, detail oriented, and demonstrate excellent verbal & written skills.
  • Excellent computer skills, with knowledge of Capricorn and ETO databases a plus
  • Strong organizational, communication, and interpersonal skills
  • Ability to multitask and use self-initiative
  • Experience working with the immigrant community preferred

Physical Requirements and Work Environment:

  • Works in standard office conditions (at a desk and computer) and in classroom settings
  • Works in more than one work site, with travel between them required.

Level of Language Proficiency

Bilingual English/Spanish or English/French or English/Arabic

Professional Level


Minimum Education Required

4-year degree

How To Apply

Send resume and cover letter, with salary requirements to

No phone calls or office visits please. Mercy Center is an EOE.