Senior Program Manager

Posted by
Educational Alliance
New York, NY
Published 5 days ago

Since 1889 Educational Alliance’s work has been focused on improving lives for families in New York City, promoting health and wellness, and ending the cycle of poverty. An essential part of the way we approach our work is by bolstering a sense of dignity and pride in our clients. We do this because they should be proud. This community of people, whose stories you’ll explore as part of the team, are our inspiration, our think tank, our laboratory, and our family.




The Associate Director works alongside the Senior Director of Older Adult Programs to manage, sustain, and grow the program scope of the Weinberg Center for Balanced Living, a large, active and diverse program that operates within the Manny Cantor Center, a vibrant community center. The Associate Director will be directly responsible for the day-to-day administration, operations, and management of program activities, including but not limited to regular contact with older adult members, supervision of instructors and volunteers, the management of membership and attendance data, and participation in budget management.




  • Provides support to Senior Director and assists in the management of Weinberg Center for Balanced Living’s day-to-day operations.
  • Manages DFTA’s online membership and attendance database while preserving confidentiality.
  • Supervises instructors and other staff, interns, and volunteers of WCBL programs.
  • Maintains regular contact with older adult visitors, communicating information on program activities and connecting them to community resources as needed.
  • Partners with external liaisons, such as community partners, as well as with internal staff on interagency committees and task forces. 



  • Assist the Senior Director in the design, development and implementation of educational, recreational, cultural and social programming that promotes the mental, intellectual, creative, spiritual and physical wellbeing of older adults and is suitable for the population’s varied needs, abilities and interests;
  • Partner with Senior Director and other staff to ensure administrative, program and nutrition compliance with NYC Department for the Aging’s performance standards and regulations;
  • Develop program-related documents and promotional materials; 
  • Respond to older adults’ inquiries regarding membership, program activities, and community resources;
  • Supervise hourly instructors and manage, train, and evaluate volunteers in assigned tasks, including member services, data entry, and membership registration.
  • Assume Senior Director’s responsibilities in their absence, including attending internal and external meetings and management of other staff.
  • Participate in administrative staff meetings and attends trainings as required.


  • 3-5 years of experience working with older adults in a community setting and relevant educational background. 
  • Two or more years of administration and/or project management experience.
  • Strong supervisory, organizational, interpersonal, and written and verbal communication skills. 
  • Proven track record in designing and developing recreational, educational and social programs for older adults.
  • Experience working in a culturally diverse and multi-lingual community.  
  • Ability to work collaboratively and to manage multiple priorities and projects.
  • Proficiency in Microsoft Office and ability to effectively utilize the internet and email.



  • Bilingual in English and Chinese/Cantonese strongly preferred.
  • Experience, compassion, and ease working with older adults, with a focus on excellent customer service and relationships;
  • Experience with PeerPlace/STARS and/or similar database systems;


  • Creative Thinker
  • Relationship Builder
  • Multi-Tasker
  • Effective Communicator
  • Commitment to the value of diversity within the organization
  • Solutions-oriented, self-motivated, and detail-oriented
  • Demonstrated ability to work in high pressure, fast-paced environment autonomously and to handle stressful situations in a professional, warm and friendly manner
  • Ability to demonstrate excellent judgment and discretion in dealing with confidential and sensitive information
  • Resourceful, flexible, and adaptable to changing needs and demands



  • Ability to perform activities such as preparing programs, analyzing data, internet research, viewing a computer terminal, and extensive reading
  • Expressing or exchanging ideas through the spoken word, including activities in which they convey detailed or important instructions to other workers accurately, loudly and/or quickly
  • Ability to perform activities that may range from standing, walking, reaching, crouching, and lifting. 
  • Ability to sit for extended periods of time.
  • Ability to perform repetitive motion activities such as typing.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary: $49,000 - $54,000 a year based on previous experience

EEO Info

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.


Since 1889 Educational Alliance’s work has been focused on improving lives for families in New York City, promoting health and wellness, and ending the cycle of poverty. An essential part of the way we approach our work is by bolstering a sense…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
  • Professional Level


$49,000 - $54,000based on previous experience

Level of Language Proficiency

Bilingual in English and Chinese/Cantonese strongly preferred.

Bilingual in English and Chinese/Cantonese strongly preferred.


197 E Broadway, New York, NY 10002, USA

How to Apply

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