Details: Commensurate with experience
The Sickle Cell Disease Association of America, Inc. (SCDAA) is seeking a qualified Care Coordinator to manage the collaboration and continuous partnership with community based organizations (CBO) supporting individuals with Sickle Cell Disease, their families and communities in a team approach to:
1. Identify resources to promote timely access to appropriate healthcare.
2. Provide technical assistance to increase utilization of preventative care.
3. Identify resources to reduce emergency room utilization and hospital readmissions within local area medical systems.
4. Increase continuity of care by managing relationships with hospital systems and other health- related referrals.
5. Provide administrative, clinical, and programmatic oversight to community based organizations for relevant community resources, with the goal of enhancing individuals with Sickle Cell Disease health, well-being, and quality of life.
The Care Coordinator would be based in the National Office in Baltimore, MD to ensure a high quality, measureable, and evaluative care coordination program. Levels of engagement would be on an iterative basis to ensure each community based organization has a highly specialized approach to their care coordination and capacity building.
Essential Duties & Responsibilities:
1. Serve as the primary contact point, advocate, and informational resource for community based organizations supporting individuals and families with Sickle Cell Disease.
2. Actively design comprehensive clinical & care coordination capacity building plans with assigned CBOs to assess SCD patients’ unmet health and social needs.
3. Conduct quarterly utilization reviews to actively track and evaluate targeted patient and organizational goals to achieve integrated patient success.
4. Work with Community Engagement Manager, CBOs, and Community Health Workers to keep patients apprised of medical developments related to SCD.
5. Assesses, recommends, implements, evaluates, and revises standards, policies, procedures, and practice to assure that all CBOs are providing the care/service dictated by their individual operational needs.
6. Provide clinical, and programmatic service coordination to CBOs utilizing designed specific clinical & care coordination capacity building plans.
7. Provides structure and processes to assure that the CBOs are staffed in accordance with competencies, qualifications, and patient needs in support of individuals with Sickle Cell Disease.
8. Identify resources to help CBOs facilitate patient access to appropriate medical care and specialty providers.
9. Develop a comprehensive resource manual for CBOs to facilitate CBO & patient access to appropriate medical care and specialty providers.
10. Educate CBOs on relevant community resources in support of family/caregiver(s).
11. Develop community-based specific Care Coordinator training courses/webinars based on national standards for CBOs.
12. Develop and maintain relationships with health systems & healthcare providers in community.
Education / Experience
1. BA degree in Social Work, Nursing or Human Services required. Masters level in Nursing preferred.
2. At least 3-5 years’ experience in clinical or community based settings.
3. Care coordination and/ or case management experience is required
4. Evidence of essential leadership, communication, education, and counseling skills.
5. Proficiency in communication technologies (email, cell phone, etc.).
6. Highly organized with ability to keep accurate notes and records.
7. Experience with health IT systems and reports is desirable.
8. Local knowledge about community health care/ social welfare/ vulnerable populations desirable.
The following benefits package will be offered:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability Insurance
- Vacation Leave
- Sick Leave/ Personal Leave
- Retirement Plan
Minimum Education Required