Senior Director of Community Partnerships and Programs

Job Type

Full Time




2 Research Parkway
United States


Connecticut Food Bank (CFB) is one of two Feeding America member food banks addressing hunger and food insecurity in the state of Connecticut. Feeding America is a network of 200 food banks across the U.S. serving 1 in 7 Americans through a network of 60,000 food pantries. CFB currently provides food assistance to approximately 145,000 people monthly through our network of 650 Member Agencies (food pantries, meal sites, shelters and other community programs) and through our Direct Service programs (Mobile Pantry, Kids Backpack, Senior Boxes and GROW Up With Nutrition). In FY2018, CFB distributed 24 million pounds of food (20 million meals), 86% through our 650 Member Agencies and other programs and 14% through our 45 monthly Mobile Pantry sites. CFB’s six-county service area accounts for two-thirds of state’s total food insecure population. CFB has a state-of-the-art central warehouse and headquarters in Wallingford, an 86,000 square foot facility built in 2015 and a secondary distribution warehouse leased in Bridgeport.

CFB’s Strategic Action Plan includes increasing the capacity of CFB and its network to reach more people in potentially in need of our food assistance services. Our 4-year strategic goal is to reach 200,000 people.

CFB’s network of 650 member agencies includes a wide range of small and large, volunteer and staffed agencies with varying capacities for distributing food and providing other support services to address needs of the food insecure population. For the coming year, CFB seeks to make continued improvements in our warehouse and transportation as well as community partners’ capacity to provide food for more people in need and to develop collaborations and initiatives in several impact areas: nutritional health (hunger to health) strategies, greater impact on child hunger and expanded outreach to homebound elderly.

The Senior Director of Community Partnerships and Programs will work closely with partner programs, State of Connecticut Department of Social Services, community and religious leaders, Feeding America and Connecticut Food Bank departments to maximize the impact of our food distribution programs and services while building the capacity of our network to better serve food insecure residents of our six-county service area.

The Senior Director of Community Partnerships and Programs as a member of the CFB senior leadership team will direct one of five CFB departments. Two other program departments are Warehouse Operations & Transportation Services and Procurement. Supporting departments are Development & Communications, Finance & Administration. The Community Partnerships and Programs Department currently has two managers, Member Services Manager, with 3 support staff, and Community Programs Manager, with 2 support staff, for a total department of eight employees. The Senior Director of Community Partnerships and Programs reports to the Chief Executive Officer.


  • Supervise and oversee management of Member Services Programs and Direct Services Programs including Mobile Pantry, Grow Truck, Backpack, Senior Nutrition and the development of new program initiatives in timely fulfillment of CFB’s Strategic Action Plan.

  • Develop specific annual strategic initiatives in fulfillment of CFB’s mission and Strategic Action Plan.

  • Establish and maintain annual department budgets and staff goals with work plans and dashboards that are reported monthly.

  • Develop CFB network of partner programs to expand delivery of services and implement operational efficiencies.

  • Direct Member Service staff to work with partner programs to ensure compliance with Feeding America, Federal and State policies and procedures for program delivery of services and compliance with programs guidelines.

  • Maintain an active Agency Advisory Council, with scheduled quarterly meetings, to facilitate communications with partners programs and community leaders.

  • Work with Development & Communications, community outreach and engagement opportunities.

  • Work with CFB partner agencies to ensure consistency and quality of distribution services and compliance with Feeding America requirements.

  • Develop relationships and promote capacity building with member agencies through site visits, social media, newsletters, publications, receptions, workshops, forums, conferences, presentations and demonstrations.

  • Collaborate with staff and fellow directors to develop annual and long-term strategic plans to ensure delivery of services to those in need.

  • Oversee administration and service delivery of government related programs including CTNAP, TEFAP, CSFP and serve as liaison between Regional Agents reviewing agency eligibility, collection of required data, compliance, reporting and budgets.

  • Represent Connecticut Food Bank at public presentations, community meetings, news media, human service networks, associations and coalitions and other government and private sector collaborations.

  • Coordinate and administer research projects related to agencies and capacities including surveys, social-indicator and poverty statistics, gap analysis and target population geographic mapping.

  • Perform other related duties as assigned by the Chief Executive Officer.

Level of Language Proficiency

Qualifications/ Requirements

  • Experience in building and managing direct community services within the human services, education or health care sectors. Experience and understanding of community development and human services sector and non-profit leadership and management.

  • Management, organizational and leadership talent and excellence in interpersonal, written and oral communications essential.

  • Demonstrated ability to cultivate and steward innovative program initiatives and effective relationships within a diverse community of partner service providers and funders.

  • Candidate must have a masters-level college degree in Public Administration, Public Health, Business Management or related field, or have a BA with at least ten years management experience.

  • Ability to use inventory and management information systems, various data management software platforms and office software.

  • Commitment to the mission of Connecticut Food Bank and its vision for the eradication of hunger and food insecurity.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Send cover letter with salary requirements and resume to:

203-469-4871 (fax)