The Jewish Relief Agency serves over 6,400 diverse low-income individuals across Greater Philadelphia by relieving hunger, improving lives, and strengthening our community. JRA works to alleviate the everyday burdens of poverty for 3,800 food insecure households through our Monthly Food Distributions. Over the years, JRA has established additional programs to meet community members at their point of need. Our array of supportive services, which include the Family Friendly Food Initiative, Everyday Essentials program, Crisis Fund, and Friendly Phone Calls, alleviate some of the stressors felt by the families we serve.
As the impact of COVID-19 grows, it is critical for JRA to both sustain and increase the assistance we are providing to the community, including those most vulnerable to this public health crisis. Due to the increased need for our services JRA is seeking a part-time social worker (20-25 hours per week) to join the frontline staff of the agency. We are looking to hire a compassionate individual who can thrive in a fast-paced environment. The ideal candidate should be comfortable with building trust, maintaining professional boundaries, providing referrals, and communicating with a diverse group of clients and community organizations. We are ideally seeking an applicant with experience in client outreach, client in-take and assessment, and program implementation.
- Communicate with current and prospective clients about JRA services. Assess nature of clients' situation and provide resources, referrals, and follow up support to ensure resources have been attained.
- Act as a client advocate in low-level support situations to assist clients to obtain needed resources.
- Develop relationships with human service agencies and serve as a liaison with various constituents.
- Assist with creating a strategic approach to outreach to the Jewish community about JRA services. Contact organizations that serve our target population and establish a pipeline.
- Collaborate with the Director of Client Services to identify clients who qualify for assistance through the Crisis Fund. Once approved identify resources and process requests.
- Assist with administering the Friendly Phone Calls program, refer clients for participation, assess program impact, and provide feedback for program improvement. This program matches seniors with a volunteer for a warm conversation once a week.
- Assist with administering the Everyday Essentials program, refer clients for participation, assess program impact, and provide feedback for program improvement. This program includes roughly 100 clients who receive personal hygiene products alongside their monthly box of food.
- Provide administrative support by responding to service requests, making follow-up phone calls, and sending and processing forms and correspondence.
- Manage a new contactless food shopping and delivery program that matches volunteers with families and seniors.
- Maintain client and organization confidentiality.
- Assist in standardizing the methods in which social services are performed.
- When needed, facilitate supply orders for community partners, such as Philadelphia Diaper Bank and Cradles to Crayons kidpacks.
- Approximately three-days a month assist with the Monthly Food Distribution at the JRA Warehouse and/or Jewish Federation Housing in Northeast Philadelphia.
- Flexibility to take on other assignments based on organization needs.
- MSW required – LSW preferred
- 5+ years of related work experience
- Must possess strong knowledge of social service agencies in the five county Greater Philadelphia region
- Must have excellent leadership, verbal and written communication skills
- Excellent interpersonal skills to relate effectively to staff members, clients, and the community
- Proficient in computer use and applications commonly used in this field for the development of reports, documents, presentations, including Microsoft Office software and Non-Profit Salesforce
- Must be able to lift 25 pounds
- Must have access to a car and a valid driver’s license
TEMPORARY COVID-19 REMOTE WORK
Currently, the majority of the staff are working remotely with the exception of the Monthly Food Distribution. JRA has implemented rigorous health and safety protocols to minimize risk of exposure for staff who occasionally need, or want, to work from the office. When our office and warehouse does fully reopen for in-person work, it will open with health and safety protocols in place.