Details: Salary DOE
21415 Renton Maple Valley Rd SE
Reports to: Executive Director
Hours: Part-Time, 25 hours per week (Monday-Friday), with some evening and weekend hours
Job Classification: Hourly, Non-exempt
Location: Maple Valley Food Bank – 21415 Renton Maple Valley Rd. SE, Maple Valley WA. 98038
Effective Date: May 17, 2018
As an agency with a long history of active volunteers and community support, it is easy to find people who have been, or who currently are a vital part of our organization. Thanks to the support of individuals, local youth groups, churches, businesses, organizations, school districts, governmental agencies and all of our wonderful volunteers, we are able to combat hunger and need in our community. The Maple Valley Food Bank not only provides high quality and nutritious food, we also provide our clients with emergency financial assistance for eviction prevention, energy assistance, and other valuable programs that help to prevent homelessness. The faces of hunger will surprise you; those we serve may be in a crisis situation due to medical cost, poor health, job loss, disability, mental health issues, abandonment by a spouse or partner, abusive situations, delinquency of child support payments, seniors living on fixed incomes, low income wages, and the newly unemployed. If you want to help us “Fight Hunger and Feed Hope”, we are looking for a qualified candidate to join our high energy team.
The essential roles of the Client Services position at the Maple Valley Food Bank include, but are not limited to the following: Directing and coordinating client assistance programs, providing a high level of support to our clients, oversee front-line volunteers for support programs, ensuring client information is current, accurate and kept confidential; collaborates with outside agencies to support existing or new wrap-around services for our clients. We are looking for a self-starting, motivated person who is extremely detail oriented, excels at client relations and will be innovative and interested in making suggestions for positive improvement.
Experience and Education
- High School graduate or GED
- Two years of higher education or applicable work experience
- Proficient in computer skills including Word, Access, Excel, Publisher, PowerPoint and Outlook
- Ability to operate all office equipment
- Must be able to effectively communicate and work with clients, volunteers and fellow employees
- Must have reliable personal transportation and provide proof of a valid Washington State Driver’s License
- May be required to drive a company vehicle and be insurable
- Must be able to pass a criminal history background check
- Ability to work independently with minimal supervision.
- Excellent interpersonal skills.
- Strong organizational skills.
- Strong written, verbal, and visual communication skills.
- Ability to set priorities and multi-task to meet necessary deadlines.
Works directly with clients to screen, process and offer assistance in the following programs
Provides support system to clients
o Information and referral
o Interpret and explain our agency’s guidelines, policies and requirements to clients
o Regularly update PowerPoint presentation to clients in lobby
o Keep lobby information board current
Coordinates, trains and oversees front-line volunteers
o New Client
o Assistance Programs
o Seasonal Programs
Maintains client data-base and forms to ensure accuracy
o Runs service based reports for various agencies and Executive Director
Coordinates external assistance programs
o Bus Passes
o Solid Ground
o MSC (LIHEAP and PSE Energy Programs)
o EFSP, Rent Assistance
Attend industry training and resource fairs and clinics as directed by Executive Director
Perform other duties as assigned by the Executive Director
Maple Valley Food Bank and Emergency Services is an equal opportunity employer, we do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status
Holiday pay, Vacation and Sick Leave
Minimum Education Required
How To Apply
Submit a cover letter and resume to:
Maple Valley Food Bank and Emergency Services
PO Box 322
Maple Valley, WA 98038
Attention: Dan Lancaster
Or email to: email@example.com
*Only qualified candidates will be contacted / please, no phone calls