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User Experience Design Lead

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The Obama Foundation-Chicago | Chicago, IL
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The Obama Foundation-Chicago


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Published 16 days ago

About the Obama Foundation

At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the better, and connect them so they can achieve more together than they can alone.

We were founded by community organizers, so when we seek change, we do it by bringing people together. 

That approach begins at home, on the South Side of Chicago, where we are building the Obama Presidential Center. The Center represents a historic opportunity for Chicago: a chance to build a world-class museum and public gathering space that celebrates our nation’s first African American President and First Lady, steps away from where he began his career, where she was raised, and where—together—they made their home. 

But that approach extends to all our work, whether it’s holding leadership training sessions in communities throughout the U.S., bringing local leaders together in countries around the world, working to support the global education of girls, or ensuring young men of color have pathways to opportunity. 

As President Obama has said, “we cannot solve the challenges of our time unless we solve them together.” So join us. 

For more information, please visit www.obama.org.

About the Role

In this role, you will own and oversee user experience design and research for the Foundation’s growing portfolio of new products aimed at scaling the Foundation’s mission of inspiring, connecting, and empowering people to change their world. 

As User Experience Design Lead, you will work closely with your product management and engineering counterparts, and alongside colleagues from around the organization, to craft foundational design processes, kickstart execution on our product development roadmap, and hire and train new members of the team.

As a founding member of our growing product and technology organization, you will provide innovative design leadership, help define and drive the future of the Foundation’s product and design strategy, and take the lead in envisioning complex user experience ecosystems -- not just limited to the UX of digital products but also including that of place-based experiences, like those at the future Obama Presidential Center or at the Foundation’s convenings and events around the globe. The User Experience Design Lead will report to the Director of Product and Technology Development.

Outcomes

The UX Design Lead will be responsible for achieving the following outcomes within the first year:

  • In partnership with product and engineering leadership, finalize a product and user experience strategy and vision for the Foundation’s core families of products, along with a plan for evolutionary, iterative updates that actualize the larger vision over time;
  • Establish foundational design systems and processes to guide product development and team scaling in the future;
  • Advance the tech and product team’s short-term OKRs by leading the design of a number of high-priority new product areas -- ranging from products for general audiences to tools for niche groups of global changemakers;
  • Hire and mentor a team;
  • Lead UX design, research, and product copywriting for the Foundation at wide.

Responsibilities

The ultimate aim of the UX Design Lead is to achieve the outcomes listed above. In order to achieve those outcomes, we imagine that the UX Design Lead will spend their time in the following ways:

  • Transform ideas, product requirements, research, data, and creative vision into tangible features, products, and services that provide clear, usable, useful and desirable outcomes for the Foundation’s diverse sets of users;
  • Lead development of all UX assets and deliverables and ensure that they are timely, thorough, thought-through, intuitive, delightful, and easy to use;
  • In partnership with Product and Engineering lead and establish best practices in design thinking, process, and user-centered product development across the organization -- driving the creation of and iteration on new, best-in-class product experiences;
  • Lead the Design Team through all phases of product development and release in an agile, fast moving environment;
  • Lead creative and holistic thinking across diverse product families, platforms, and releases;
  • Build and maintain strong relationships and operating rhythms with stakeholders within and beyond the core tech and product team to efficiently implement user experiences that are cohesive, inclusive, and well-informed;
  • Advocate for and teach product design skills across the organization, finding ways to involve non-designers in the design process through design sprints and other creative means;
  • Ensure adherence to design best practices, standards, and brand consistency;
  • Nourish a collaborative environment by encouraging the sharing of ideas and openness to feedback, learning, and iteration.

Qualifications

  • 7+ years of experience in user-centered experience and or user interface design, with a demonstrated track record of shipping successful products and creating and implementing consistent and scalable product design frameworks; 
  • 3+ years of experience managing or leading design teams;
  • Proven experience recruiting, hiring, managing, and developing a high performing team;
  • Exceptional problem-solving skills and high-velocity UX thinking and execution;
  • Top-tier ideation, sketching, prototyping, testing, and qualitative and quantitative user research skills
  • Passion for inclusive and accessible design;
  • Ability to to turn complex interactions into intuitive user experiences;
  • Familiarity with agile software development and lean UX processes;
  • Solid technical understanding of current web and app development technologies;
  • Tendency towards staying at the cutting edge of design – ready to push our design approach, infrastructure, and practices;
  • Fluency with design tools, e.g., Sketch, InVision, Figma, etc.;
  • High degree of comfort working in a scrappy, fast-paced, mission-oriented environment;
  • Ability to manage and work with individuals across geographic locations and with a variety of backgrounds.

Equal Opportunity Employer

The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please email us at careers@obama.org if you require a reasonable accommodation to complete this application.

About the Obama Foundation

At the Obama Foundation, we are guided by a core belief: that ordinary people working together can change history. Our mission is to inspire those people to take action, empower them to change their world for the…

Details at a glance

  • On-site Location
  • Full Time Schedule

Location

Chicago, IL

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