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IT Coordinator

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Chinese Mutual Aid Association


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Published 29 days ago

TITLE: IT Coordinator  

REPORTS TO: Associate Director

JOB STATUS: Full-Time


ABOUT US

Chinese Mutual Aid Association (CMAA) is a non-profit organization that assists immigrants, refugees and low-income people in Chicago and its suburbs. Founded in 1982 by ethnic Chinese refugees from China, the organization today has expanded to a staff of over two hundred employees who speak over twenty languages. CMAA services include after-school youth programming, job training and placement for adults, and elderly care for seniors. We’re seeking candidates who are passionate about supporting the nonprofit mission of helping the low-income immigrant & refugee community.  


JOB DESCRIPTION: The IT Coordinator will conduct and maintain the organization’s IT and computer systems, ensuring that they run smoothly, and handle day-to-day staff IT requests. 

RESPONSIBILITIES:

  • Regularly handle IT staff requests for email, hardware and software issues
  • Analyze system logs and identify potential issues with computer systems
  • Manage and fine-tune system performance for server and client workstations
  • Ensure proper functioning of network infrastructure, perform routine audits of systems and software, and maintain records of software licenses
  • Introduce and integrate new technologies into existing computing environment
  • Apply operating system updates, patches, and configuration changes
  • Install and configure computer hardware, software, networks, printers and scanners
  • Add, remove or update user account information, and reset user passwords
  • Document and inventory the configuration of computer systems
  • Research, recommend, and purchase technology equipment and accessories as needed
  • Work with department managers to reengineer their intake processes for Apricot/Salesforce Database
  • Train new and current staff members, including managers and directors, in using Apricot/Salesforce Database
  • Develop Tiger Tutor, Asian Eats Chicago, and CMAA main websites
  • Other tasks as assigned by supervisor

REQUIRMENTS: 

  • Bachelor’s degree in Computer Science or related technical field
  • Strong organizational and communication skills 
  • Understanding of TCP/IP protocols and LAN/WAN configuration
  • Understanding of HTML and CSS
  • Knowledge of Microsoft Small Business Server
  • Ability to multitask by prioritizing work responsibilities and meet deadlines
  • Skilled at explaining technical concepts and procedures to non-technical users.

QUALIFICATIONS:

  • Prior experience in IT support is preferred
  • Certification (CompTIA Network+, CompTIA Security+ etc.) preferred 
  • Experience with Apricot by Social Solutions and Salesforce preferred
  • Experience with Wix and WordPress preferred

Chinese Mutual Aid Association (CMAA) is an Equal Opportunity Employer.

TITLE: IT Coordinator  

REPORTS TO: Associate Director

JOB STATUS: Full-Time


ABOUT US

Chinese Mutual Aid Association (CMAA) is a non-profit organization that assists immigrants, refugees and low-income people in Chicago and its suburbs…

Details at a glance

  • Remote Possible
  • Full Time Schedule

Benefits

  • Medical/Dental/Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • Paid Leave
  • Medical/Dental/Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • Paid Leave

Location

1016 West Argyle Street, Chicago, IL 60640

How to Apply

How to Apply 

Please send a resume and a cover letter to Madeleine Azcueta, HR Coordinator, with the subject line “IT Coordinator” to madeleinea@chinesemutualaid.org. Within the body of the email, please indicate you found the listing on Idealist.

How to Apply 

Please send a resume and a cover letter to Madeleine Azcueta, HR Coordinator, with the subject line “IT Coordinator” to madeleinea@chinesemutualaid.org. Within the body…

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