Our Mission: increase investment and participation in 4‑H programs to support the next generation of true young leaders. National 4‑H Council (Council) is committed to providing leadership and resources so that 4‑H programs are available to youth across the US. Our executive leadership team and Board of Trustees are dedicated to the belief that helping kids achieve their boldest dreams empowers them and our communities to thrive today, tomorrow, and beyond. Council supports national and state 4‑H programs focusing on fundraising, brand management, communications, and legal and fiduciary services. Council also oversees the National 4‑H Conference Center and the National 4‑H Supply Service, the authorized agent for items bearing the 4‑H Name and Emblem.
Council currently seeks an experienced Account (Grants) Manager, Corporate, and Federal, with excellent donor relationship skills to join our talented team. This position is grant-funded, and the Account Manager is responsible for providing project management and stewardship of the assigned grants to provide high-level customer service to 4-H stakeholders, including internal stakeholders. The ideal candidate will ensure donor satisfaction and grantee success through effective project, fiscal, and budget management while providing superior customer service.
The ideal candidate must have an excellent track record of success in grant retention and renewal, with a passion for programs related to 4-H’s mission. The Account Manager will manage internal team dynamics, donor relationships for existing accounts, contribute to donor proposals, communicate funding opportunities and donor expectations to 4-H stakeholders, and ensure fulfillment of assets and acknowledgments as described in the Letters of Agreement (LOA). The Account Manager will also ensure that donors experience high-quality interactions with 4-H that fosters long-term engagement and investment.
Donor Stewardship Duties
- In partnership with the Development Director, steward national corporate and federal donors. Manage donor relationships for existing portfolio accounts and contribute to donor proposals and other written cultivation materials.
- Manage Requests for Proposals and Request for Applications and contracting processes and oversee the solicitation review and selection process for grantees and contractors.
- Develop formal performance reports for each assigned account at least annually and according to donor requirements supporting donor stewardship.
- Serve as primary contact with 4-H field and donors for reports and monitoring field activity via reports.
Full Grants Cycle Management Duties
- Manage RFPs/RFAs and contracting processes to gain field participation in funded projects and programs.
- Draft RFPs/RFAs and oversee the solicitation review and selection process for grantees and contractors.
- Ensure the correct scopes of work are created for all grant agreements and contracts are provided to the In-House Counsel to generate legal documents.
- Facilitate contract execution and payments as agreed.
- Serve as a member of the donor proposal development project team, operating in close alignment with the Development Director, developing, administering, and executing project plans for each assigned grant account, ensuring all donor and Council deliverables are met.
- Serve as the primary contact (POC) for any grant administration issues, directly accountable for resolution, and promptly responding to internal and external customer needs.
Program Monitoring and Grant Compliance Duties
- Serve as POC with 4-H field and donors for reports. Monitor field activity via reports and frequent contact; lead the development of reporting templates; provide training to field staff in proper reporting and evaluation procedures; develop and deliver formal donor reports for each assigned account.
- Regularly monitor budgeted project spending and ensure the achievement of Indirect Cost Recovery projections for each assigned account.
- Assure fiscal integrity of program operation and timely spending of pass-through dollars to ensure implementation meets donor expectations.
- Conduct site visits to monitor grant administration and financial operations.
- Coordinate budget work with the Accounting department.
- Track essential metrics for each grant, including the number of youths reached through 4-H Positive Youth Development.
- Develop proficiency in the use of WebGrants, Microsoft Dynamics, SharePoint, and the searching mechanism in MAS500 for accurate program reporting.
Customer Service Duties
- Serve as an internal partnership liaison to optimize service quality, partner Return on Investment (ROI), and customer satisfaction.
- Serve as primary post-sales contact operating in close alignment with staff to ensure high renewal rates and identify new revenue opportunities to maximize partnerships.
- Communicate funding opportunities and donor expectations to 4-H stakeholders nationwide.
- Ensure fulfillment of assets and acknowledgments as required in partner LOA.
- Communicate partner program updates and program performance internally and externally in regular donor calls/meetings and formal donor mid-term and final reports.
- Lead regular meetings with 4-H stakeholders to ensure that donor expectations are met and troubleshoot issues as necessary.
Skills and Qualification
- Bachelor’s degree in business, marketing, communications or related field, or equivalent experience.
- Minimum five to seven years’ experience in fundraising, sponsor relations, account management, event planning, and project management.
- Minimum of five years’ experience in corporate and federal donor relations and customer service in a related field.
- Minimum of five years’ experience in account management, budget management, tracking expenditure, and/or project management.
- Minimum of five years’ experience managing, monitoring, and implementing full grant cycle processes in the non-profit industry.
- Prior experience working successfully with multiple cross-functional teams.
- Proficiency in WebGrants, Microsoft Dynamics, SharePoint, with strong searching capability in MAS500, highly desired.
- Demonstrated ability to successfully manage multiple accounts and projects while practicing discretion, maintain confidentiality, and effectively interact with high-level donors.
- Must have strong written, verbal, and interpersonal communication skills.
- Proficiency in MS Office applications (Word, Excel, PowerPoint, and Outlook) required.
- Ability to perform in a team-oriented environment with strong organizational skills and the ability to prioritize.
Travel Requirements: Travel may be necessary, up to 20% of the time (local, regional, national, international). Would require travel by air, car, rail.
Position typically has the following Career Ladder:
- Sr. Manager, Corporate & Federal
- Development Director or Program Director
- Sr. Director, Account Management