Senior Business Operations Associate

Job Type

Full Time



Start Date


Application Deadline



District of Columbia
United States



Do you want to help journalism survive in the globalized, digital world? Are you an Excel person first, Word person second? Do you love being the one who can answer questions like “Great, but, how do we pay for it?” and “Does anyone know how this works?” Under the supervision of the Senior Director for Program Support, the Senior Business Operations Associate’s primary responsibilities are to fill in gaps, put out fires, figure out tough questions, and clear out logjams that keep programs in the field from running. The position will help liaison on policy and operations issues between program teams in both the US and Europe. They will also help standardize practices and across business operations with a focus on support and problem solving.


ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below; other duties may be assigned.

General business operations – 50%

  • Provide financial analysis for smaller multi-program portfolios;
  • Support Regional Directors in the recruitment and hiring process for new business managers and officers;
  • Assist in onboarding new business operations staff;
  • Assist in coordinating a community of practice for business management, sharing lessons learned between portfolios;  
  • Assist in developing consistent standards for business operations across the organization;
  • Assist in resolving financial and business operations issues impeding the implementation of programs;
  • As needed provide surge support to PMUs during peak business development periods or during periods of transition for business managers and officers;
  • Serve as coordinator for escalating and implementing resolutions for business process issues across all departments;
  • Support implementation of policies, procedures and audit finding responses.

Global and US Programs operational support – 50%

  • Provides budget analysis for centrally-managed, US-based programs and other portfolios;
  • Conducts labor analysis for HQ-based program support staff;
  • Track and manage spending for indirect budgets of the program support teams;
  • Develop and monitor the subgrant budgets and subcontracts of these portfolios. May include:
  • Direct Budget/Agreement Negotiation with Subrecipient (calls and emails)
  • Following up with Subrecipient to get responses
  • Following up with Programs to get responses related to subgrant SOWs and budgets
  • Initial Review of Financial Reports
  • Direct Report/Payment Clarification/Negotiation with Subrecipient
  • Following up with Programs to get field approval of Subrecipient Narrative Reports
  • Payment requests/wire transfers
  • Travel Tracking documentation for Grants and Contracts, and HQ staff expense reports;
  • Manage expense reports, vouchers, and process payment requests;
  • Assist in the development of Resource Sharing Agreements and other shared cost instruments for projects conducted with European funding;
  • Other duties as assigned.



  • Two to four years of relevant experience expected, international development experience with USAID or US Department of State funding strongly preferred
  • Very good knowledge of Microsoft Excel and eagerness to organize information via Excel a must
  • European donor-funded programs considered an advantage
  • Relevant university degree required in an areas such as finance, accounting, economics, management, or public administration. Master’s considered an advantage
  • Experience with financial analysis and financial management
  • Proven availability to develop grant budgets and budget notes
  • Excellent written and spoken English. Additional language skills such as Spanish, Arabic, French, Russian or others a plus
  • Demonstrated interpersonal skills including diplomacy, tact, and the ability to negotiate
  • Excellent communication skills: speaking, writing, and listening
  • Optimism, a sense of humor, and excitement at joining a supportive, skilled, multi-cultural team that is distributed across the globe;
  • Proven ability to set priorities and manage time effectively
  • Proven ability to work both independently and as an effective team member
  • Proven ability to prioritize and handle multiple on-going assignments
  • Understanding of and demonstrated commitment to upholding Internews’ Core Values

Level of Language Proficiency

Excellent written and spoken English. Additional language skills such as Spanish, Arabic, French, Russian or others a plus.

Professional Level


Minimum Education Required

4-year degree