Biometrics Project Manager - STP 4

Job Type

Full Time Temporary



Start Date:


Application Deadline:



Africa, Central & Eastern


Company Description:

The World Food Programme is the world's largest humanitarian agency, fighting hunger worldwide.In emergencies, we get food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After the cause of an emergency has passed, we use food to help communities rebuild their shattered lives.WFP is part of the United Nations system and is voluntarily funded. To learn more about WFP's operations, please visit our website at:

Job Description:




Tuesday 6 February 2018 to 12 February 2018




The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.




WFP provides general food assistance (in-kind and cash) to 1.2 million refugees in 13 settlements across the country. The data that WFP uses to identify households that are eligible to receive general food assistance is minimal and generated in the form of an MS Excel spreadsheet (called the “food log”) from the Government’s Refugee Information Management System (RIMS). The information about households available from RIMS is minimal and the system does not have functionality to allow WFP to positively verify the identities of food collectors during distribution for example by using biometrics. WFP is concerned about significant discrepancies between the food log and the actual populations residing in settlements, and has agreed in principle with UNHCR and the Government (specifically, the Office of the Prime Minister or OPM) to deploy a rapid solution for identity management at food distributions.

A technical working group composed of protection, food assistance, and IT staff, and headed by project coordinators from WFP, UNHCR, and OPM has been tasked with steering and overseeing the start-up and implementation of the ‘biometrics project’. The Biometrics Project Manager will be supported by a core WFP biometrics project team including: a Business & Systems Analyst and a Field Roll-out Coordinator. 




the Biometrics Project Manager will be responsible for managing the rollout and evaluation of the biometric (fingerprint) ID checks of people collecting general food rations in refugee settlements across Uganda.


KEY ACCOUNTABILITIES (not all-inclusive)


Drafting a data sharing agreement between WFP and UNHCR.

Incorporating the biometrics solution into the food collection procedures used by WFP and partners during distributions.

Developing a detailed implementation plan and budget for the project, including a procurement plan, staffing plan, and process monitoring plan.

Managing and monitoring the implementation plan and budget, anticipating and pre-empting potential cost and time over-runs.

Operating a Secretariat for the joint WFP-UNHCR-OPM biometrics technical working group, including ensuring meetings are regular, productive, and action/agreements are properly documented.

Supporting the area and field offices to establish similar coordination mechanisms at the field level.

Establishing an internal WFP technical working group made up of Communications, Supply chain, Programme, IT, Finance, Admin, HR, AME, and the area and field offices, and ensuring meetings are regular, productive, and action/agreements are properly documented and followed up.

Coordinating the field roll-out, including developing and delivering training, and supporting Communications to ensure roll-out is preceded and supported by an effective communication campaign.

Providing regular progress reports to the WFP-UNHCR-OPM technical working group, UGCO area and field offices, and senior management, RBN, HQ, donors, and other partners.

Developing automated daily food collection reports for managers.

Preparing related funding proposals and reports.


Key deliverables

Implementation plan (including staffing and procurement plan) and budget developed and signed off for initial test phase.

Data sharing agreement signed between WFP and UNHCR.

Coordination mechanisms in place and functioning effectively.

Communication campaign completed.

Verification staff recruited, equipped, trained, and deployed.

Infrastructure at FDPs installed and ready.

Automated daily food collection reports developed and functioning.

Evaluation of test phase completed, and a roll-out plan and budget for all other settlements developed.

Weekly internal reports provided to management. Monthly external reports provided to donors.






Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.

 Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.

 Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.

 Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.


Look for ways to strengthen people's skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.

 Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.

 Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.

 Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios)


Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.

 Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.

 Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.

 Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.


Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning

 Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships 

 Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations

 Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.




Capability Name Description of the behaviour expected for the proficiency level Programme Lifecycle & Food Assistance Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools. Transfer Modalities (Food, Cash, Voucher) Demonstrates the ability to design, implement, monitor and provide oversight over effective and efficient programmes deploying different transfer modalities. Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.) Demonstrates the ability to incorporate technical information into programme design and implementation and appropriately communicate it internally and externally. Emergency Programming Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches. Strategic Policy Engagement w/ Government Demonstrates the ability to engage key stakeholders (e.g., WFP units, external partners) in policy dialogue to strengthen national government food and nutrition security strategies and programmes.




Education: University degree in either Information Technology /Computer Science, electronic engineering or other relevant fields Language: Fluency (level C) in English language.





Recent direct experience working with displaced populations (refugees or IDPs),

using fingerprinting to carrying out large-scale verification exercises in high security phase areas is a requirement. 

Strong project management experience is a must.

 The candidate must have strong references indicating that s/he has excellent people skills and can lead a diverse, cross-cultural, multi-organizational team to successfully complete a complex and sensitive task.




12 February 2018


the Biometrics Project Manager will be responsible for managing the rollout and evaluation of the biometric (fingerprint) ID checks of people collecting general food rations in refugee settlements across Uganda.

Level of Language Proficiency

Fluency (level C) in English

Professional Level

None specified

Minimum Education Required

Master's degree

How To Apply