Domestic Violence Case Manager

Position Summary: The Domestic Violence Case Manager works to end domestic violence and homelessness by executing Case Management services at Sister Me Home, the agency’s domestic violence safe house. This position is responsible for providing weekly meetings with each client to further the progress of their case plan and ensuring that their stay at Sister Me Home is a successful one.

Essential Functions:

• Provide strong case plans for each client based on agreed goals, with a clear understanding on what success will look like for each client.
• Support the client in their progress/regress and keep them focused on meeting their goals.
• Develop engaging methods of delivery for Domestic Violence survivors, while understanding the sensitivity and trauma informed approach necessary in serving people who have experienced Domestic Violence and their children.
• Remain current on Domestic Violence best practices and the resources available for safe house residents, make sure to keep clients well informed.
• Provide support and counseling to the clients within our Domestic Violence safe house.
• Build community relationships on behalf of the site.
• Attend regular safe house staff meetings and weekly house meetings for shelter residents.
• Educate staff on client’s needs to maintain consistent services.

Work Experience & Competencies:

• Bachelor degree or equivalent professional experience in the human services or related field.
• Knowledge of violence dynamics and Alameda County resources for homeless and other underserved populations. Experience working in an emergency shelter environment.
• Domestic Violence Counselor Certification or willing to obtain shortly after hire. Minimum of two (2) years working with issues of Domestic Violence and a record of successfully facilitating change and/or innovation in the Domestic Violence or related field. Plus one-two years’ experience in homelessness, substance abuse, mental health and child abuse.
• Valid California Driver’s License, car insurance and personal vehicle.
• Ability to build supportive and respectful working relationships with staff and clients alike.
• Proven ability to work independently and as a team, being an effective and collaborative leader.
• Skilled at communicating with a team responsible for their own work but sharing the responsibility of the overall success of the program.
• Navigating through new roles with the intent of seeing them through to success.

Physical Requirements & Working Environment: 

The work environment and physical demands described are representative of those required by employee to perform to the essential functions of this job with or without reasonable accommodation.

• Ability to work at a desk or computer workstation in an office setting.
• Ability to perform repetitive office tasks.
• Ability to review a wide variety of materials in electronic or hard copy form.
• Sufficient manual dexterity to enable the employee to operate a personal computer, phone, and related equipment.
• Must be able to lift 25 pounds.

Notice: This description is to be used as a guide only.  It does not constitute a contract, commitment or promise of any kind.  Building Futures reserves the right to change, add, delete, upgrade or downgrade the position as dictated by business necessity at anytime with or without notice.

Building Futures with Women and Children is an Affirmative Action /Equal Opportunity Employer which hires without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal and state law.

COVID-19: Building Futures promotes safe physical distancing in the workplace. We encourage all employees to remain at least 6 feet away from each other; email, message, call, etc., rather than meeting face to face when possible; clean computer equipment, desktops, phones, and workstations often; and continue to wash your hands, use hand sanitizer, and avoid touching your face, eyes, mouth, nose, etc. We do not permit employees to come to work if you are feeling ill or have a fever.