Employment Support Coach

Posted by
Published 13 days ago

About Us 

The Greater Memphis area has more than 45,000 young adults, ages 16-24, who are out of school and out of work. Nearly half of these young adults are in poverty, and only 1% will be on the path to a living wage by the time they are 28.

The young adult population represents the next generation of community, business, and political leaders. It is imperative that they are equipped with the skills and supports they need today in order to guide Memphis forward tomorrow. The Collective Blueprint advances a community framework that reflects the personal and economic aspirations of the city’s young populace.

The Collective Blueprint was started in 2016 and is the only local organization specifically tailored to the needs of young adults. We provide relationships, resources, and a network of support to help young adults discover and develop their unique talents in order to advance their personal and professional objectives. Our Vision is that all young adults have the power to live their best lives and the tools to make that a reality. 

The Collective Blueprint Model 

The Collective Blueprint is building the framework to reach economic equity for all young adults in the following ways: 

  1. Programs: Establish career pathways for young adults that will put them on track toward a living wage
  2. Advocacy: Advocate for equitable policies and programs that meet the unique needs of young adults
  3. Systemic Change: Bring about systemic change that will enable young adults to identify, pursue and achieve their life goals 

Position Overview:

The Employment Support Coach provides comprehensive support to our Leaders (i.e., program participants), during our one year program and beyond. The Employment Coach begins to work with leaders after they have completed their schooling and have been awarded a certification from one of our educational partners. As our Leaders complete school, the Coach supports the employment placement process with mock interviews and individualized support. At this time the Coach will build relationships, discover employment opportunities for leaders, and continue to support Leaders once they are employed.

The Coach will be matched to a caseload of 30-40 Leaders, and will have coaching sessions with each program participant. These sessions will be focused on career and life goals set with the Leaders. Moreover, Employment coaches will be responsible for developing relationships and monthly contact with the supervisors of employed Leaders. During this period, our program’s goal is successful placement in a career and a minimum of 6 months retention. A great Coach is relentless at goal setting and follow-up, regular communication, navigating systems/resources, and helping inspire our Leaders.

The Employment Coach’s most important objective is to develop and cultivate a deep and meaningful relationship with each young adult while driving towards progress against professional and personal goals, among other coaching milestones; we want all young adults to succeed. Coaches are held accountable for the success of their cohort of young adults, specifically against the metrics of employment placement and retention.


Create strong relationships and reach employment metrics:

  • Creates strong and long-lasting positive relationships with Leaders, specifically with your cohort of 30-40 young adults
  • Goes above and beyond to support young adults along their journey, and keeps in frequent contact with program participants (frequency of contact depends on length of leaders employment, including nights and weekends)
  • Assists young adults in understanding their abilities, talents, interests, and personality characteristics in order to develop success in their career path
  • Plans, organizes, and conducts individual coaching sessions on a regular basis

Identify and place Leaders in employment:

  • Collaborates with Manager of Career Supports to identify employment opportunities for Leaders
  • Practices interview and on the job skills with Leaders prior to hiring
  • Supports the Leader in their quest for employment and identifies potential barriers
  • Develops relevant trainings as needed

Track retention and coaching goals

  • Coach hosts meetings in the Leaders first 90 days of employment to support them in their new role
  • Collects and maintains accurate and complete records and coaching notes on a weekly basis, including information on the following: goals, problems, next steps, demographics, performance, and social development
  • Supports data collection process for internal learning, as well as external grants

Builds relationship with supervisor of Leaders

  • Coordinates Monthly or Quarterly follow ups with supervisors of Leaders
  • Understands the needs of the employer site
  • Interviews Supervisor to understand what is working well with Leaders and what is not
  • Offers supportive services if necessary

Other responsibilities

  • Business development for new employer partners
  • Occasional nights and weekends required
  • Other duties as assigned


  • A minimum of 7 years professional experience
  • Demonstrated passion and experience helping young adults to understand and communicate their true value
  • Possess a ‘Whatever it Takes’ attitude and approach to supporting young adults
  • Bachelors degree strongly preferred; The Collective will consider meaningful educational, work and/or military project management experience in exchange for degree requirements where appropriate
  • Experienced in building, establishing, and maintaining effective relationships with young adults
  • Strong, intuitive communicator who is comfortable presenting to, and engaging with young adults
  • Excellent organizational and data collection skills
  • Demonstrated ability to carry out multiple tasks and meet deadlines
  • Professional experience with nonprofits or a significant track record of social sector volunteerism
  • High energy and positive attitude; shows passion about The Collective’s mission

Candidates will be evaluated on a rolling basis. Our priority application deadline is August 1, 2021, with an intended start date by or before August 20, 20201. 

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About Us 

The Greater Memphis area has more than 45,000 young adults, ages 16-24, who are out of school and out of work. Nearly half of these young adults are in poverty, and only 1% will be on the path to a living wage by the time they are 28.

The young…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Entry level


Memphis, TN 38112, US

How to Apply

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