Front of House Staff

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Published 16 days ago

About New York Theatre Workshop:

At New York Theatre Workshop, we work relentlessly to empower visionary theatre‐makers and bring their work to adventurous audiences through productions, artist workshops and education and community engagement programs. We nurture groundbreaking writers like Celine Song and Nathan Alan Davis alongside powerhouse playwrights like Amy Herzog and Ayad Akhtar. We empower inimitable auteur‐directors like Rachel Chavkin and Sam Gold and give invaluable support to tremendous talents like Whitney White and Lileana Blain‐Cruz in the earliest days of their careers. We maintain decades‐long relationships with legendary theatremakers like Will Power, Ivo van Hove, Dael Orlandersmith, and Caryl Churchill, who have shaped our very understanding of what theatre can be.

Since our founding in 1979, we've produced over 150 fully‐realized productions including Jonathan Larson's Rent; Tony Kushner's Homebody/Kabul; Doug Wright's Quills; Claudia Shear's Dirty Blonde; Rick Elice’s Peter and the Starcatcher; Glen Hansard, Markéta Irglová and Enda Walsh’s Once; and David Bowie and Enda Walsh’s Lazarus. Enabling our artists to push boundaries generates work like Anaïs Michell’s Hadestown, Mfoniso Udofia’s Ufot Family Cycle, Heidi Schreck’s What the Constitution Means to Me and Jeremy O. Harris’s Slave Play. NYTW productions have received a Pulitzer Prize, 25 Tony Awards, 2 Grammy Awards and numerous Obie, Drama Desk and Lucille Lortel Awards.

But that’s not what we’re proudest of. We take the greatest satisfaction from the community we’ve built, and the perspective‐shifting experiences we’ve delivered along the way. Even in the middle of a global pandemic, our community has continued to deepen existing connections and expand into new ones. From calls to check in on each other to grants for our artists to brand new education programming, our staff, trustees, artists and audiences have shared in in more than 70 virtual events attended by nearly 70,000 people over the past twelve months. We all think that theatre can bring people together, change the conversation, and have a profound impact. We feel fortunate to get to support it. If that sounds like something you’re interested in too, we’d love to meet you.

About the Team:

The Front of House Staff is the friendly face of New York Theatre Workshop, welcoming audience members to the theatre, facilitating the entry process and shaping the customer experience for everyone attending productions in its East Village theatre. 

About the Position:

·       Welcomes audience members into the theatre and scans tickets and vaccination passes, as applicable.

·       Manages lobby and bathroom traffic while serving as a friendly face for audience members seeking assistance or basic support before and during performances.

·       Supports House Manager and Box Office Staff in ensuring the comfort and safety of audiences before, during and after performances.

·       Executes post-performance walk through of the house for programs, light trash pick-up and lost items.

·       Maintains a working knowledge and interest in NYTW’s productions.

About You:

·       You are committed to an equitable and inclusive community.

·       You have outstanding patience, customer service and interpersonal skills, and feel comfortable talking to anyone.

·       You work well under pressure, multitasking and demonstrating superb attention to detail.

·       You can work independently or as part of a team and you demonstrate confidence in problem-solving.

·       You communicate in a clear, professional manner.

·       You have a passion for theatre.


·       You have previous front of house or customer service experience.

This is a part‐time position requiring evening, weekend, and holiday hours with compensation at $15/hour for an average of 10-15 hours/week. This position is in-person and onsite.

NYTW has several affinity spaces as well as a Core Team of staff members across the organization committed to moving specific initiatives forward in our focus on Equity, Diversity and Inclusion.

We know there are great candidates that may not have all of the qualifications listed above but possess intuitive knowledge or other fully transferable skills. If that’s you, don’t hesitate to apply and tell us about yourself.

To apply, please use the following hyperlink and fill out the required fields on the job application: Front of House at NYTW.

NYTW is an Equal Opportunity Employer (EOE). We are committed to diversity in all areas of our work, on and offstage. We encourage applicants with a unique cultural perspective inclusive of race, ethnicity, gender identity or expression, class, physical ability and sexual orientation.  

About New York Theatre Workshop:

At New York Theatre Workshop, we work relentlessly to empower visionary theatre‐makers and bring their work to adventurous audiences through productions, artist workshops and education and community…

Details at a Glance

  • Time Commitment
    Part Time Schedule


79 East 4th Street, New York, NY 10003, United States

How to Apply

Please use the provided link to apply or visit

Please use the provided link to apply or visit

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