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Assistant Director of Marketing for Patron Services

Posted by
Everyman Theatre Inc
|
Baltimore, MD
New
|
Published 28 days ago

Everyman Theatre seeks a collaborative and driven individual to join a team of talented staff and artists in the role of Assistant Director of Marketing for Patron Services.

PRIMARY RESPONSIBILITIES: 

  • Manage all Front-Of-House (FOH) operations and a team of two to three full-time and 20+ part-time staff, to include Box Office, Volunteers, and Concessions
  • Provide a positive customer environment to ensure a safe, pleasant, and memorable patron experience.

DESIRED QUALIFICATIONS:

  • Ability to provide clear leadership and establish a sense of pride and collaboration among all Patron Services staff. 
  • Successful management experience in a similar position, including customer service experience, with a passion for delivering exceptional customer service. The ideal candidate will have at least 3 years of experience.
  • A baseline knowledge of CRM/ticketing systems in Patron Manager, Tessitura, or similar. 
  • Preferred candidate has a high proficiency in ticketing software and experience at a professional theatre or performing arts organization with a background in hospitality and customer service.

Everyman Theatre seeks a collaborative and driven individual to join a team of talented staff and artists in the role of Assistant Director of Marketing for Patron Services.

PRIMARY RESPONSIBILITIES: 

  • Manage all Front-Of-House (FOH…

Details at a Glance

  • Time Commitment
    Full Time Schedule
Salary
At least USD $45,000
/ year

Benefits

  • Everyman Theatre provides 100% medical coverage for medical, dental, vision, and life insurance including both full premium coverage and full deductible coverage.
  • 401k plan with pre-tax contribution eligibility
  • Paid time off includes vacation, holiday, sick, and personal days.
  • Everyman Theatre employees work onsite with flexibility for periodic remote and hybrid work when possible to complete duties
  • This position will require a flexible schedule including evening, weekend, and some holiday shifts onsite during performances and events
  • Everyman Theatre employees receive complimentary and discounted tickets to performances and discounts to all classes for employees and families
  • Everyman Theatre provides 100% medical coverage for medical, dental, vision, and life insurance including both full premium coverage and full deductible coverage.
  • 401k plan with…

Location

On-site
315 W Fayette St, Baltimore, MD 21201, USA

How to Apply

Please see https://bit.ly/emanjobs for full details.

Please submit a cover letter and resume to HR@everymantheatre.org and include “Patron Services” in the subject.

Please see https://bit.ly/emanjobs for full details.

Please submit a cover letter and resume to HR@everymantheatre.org and include “Patron Services” in the subject.

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