The Child Sensitive Social Protection (CSSP) Programme is a flagship programme for the Arua Area Office (AAO) and of strategic significance to WFP in Uganda. In this programme, WFP plays an “enabler” role to District Local Governments (DLGs) for six refugee hosting districts (Adjumani, Koboko, Madi Okollo, Obongi, Terego and Yumbe) and national government agencies through system strengthening for better results, greater ownership, and sustainable outcomes. The CSSP supports two work streams: design and implementation of a nutrition-sensitive cash-based transfer; and strengthening three government social protection programmes being implemented at the district level. These are the Senior Citizens Grant (SCG) under the Ministry of Gender, Labour and Social Development; and two programmes under the Office of the Prime Minister (OPM): Development Response to Displacement Impacts Programme (DRDIP); and the Third Norther Uganda Social Action Fund (NUSAF3). Based at the AAO, the incumbent will oversee support for the management information system (MIS) elements of the two work streams
Cash-Based Transfer MIS:
Working closely with WFP’s MIS and IT staff, the incumbent will support the design and manage a MIS for the cash-based transfer operations including registration, payroll, case management, complaints and grievances, monitoring and reporting, dashboards and other functions as needed. This will be done in collaboration with the OPM MIS team.
Through an intensive capacity needs assessment exercise, district and national stakeholders identified a range of system capacities that need strengthening, including MIS and related digitalizing of systems and processes (i.e. converting business processes from analogue, offline or manual systems to digital technologies). Priority areas to focus on were agreed with stakeholders and a comprehensive plan for MIS system strengthening activities developed for the CSSP. These will run alongside the critical work lines of system analysis, IT investment planning, infrastructure development, software access, skills training and knowledge transfer to DLGs. The role will also be critical for ensuring WFP’s support to the decentralization of local SP data, synchronization of beneficiary information management systems and databases at both district and national levels while ensuring districts have the needed capacity needed for information management for social protection programmes.
The position will be based in the AAO and with frequent travel to the six refugee hosting districts. Close coordination, both physical and virtual, will also be required with the MIS departments for the national offices of the SCG, DRDIP and NUSAF3 programmes and the National Social Protection Single Registry, housed under the Ministry of Gender, Labour and Social Development.
KEY ACCOUNTABILITIES/RESPONSIBILITIES (not all-inclusive, within delegated authority):
Cash-Based Transfer MIS:SupportcustomisationofWFP’sMISasperthebusinessneedsoftheCBT andensureitisfullyintegratedwithallsystemsnecessarytofacilitateoperationalprocessesthroughDRDIP/NUSAFandtheirrespectiveMIS.
Coordinate with DRDIP/NUSAF and Financial Service Providers (FSPs) regarding beneficiary registration, enrolment, case management and complaints resolution
Coordinate the payments process including payroll preparation, data checks and reconciliation.
Generate required reports and dashboards from the MIS.
Build strong working relationships with project stakeholders both at district and national levels and facilitate joint analysis of stakeholder objectives and underlying issues arising from capacity needs mapping findings and follow up consultations to inform business requirements.
Support DLGs in coordination with national stakeholders to develop and implement district data management and IT strategies for SP, including identifying and documenting gaps and weaknesses in the current SP information systems and defining enhancements and methodologies to support capacity strengthening.
Support district and national counterparts to lead training of relevant stakeholders on the use and maintenance of information systems as well as best practices for information management.
Guide preparation of procurement and support all procurement activities for the development and/or enhancement of system elements and related MIS capacity strengthening activities including development of TORs for engagement of district IT/MIS specialists, consulting firms or any potential service provider. Ensure consistency and compliance with IT standards, policies and system plans, quality of solutions and knowledge sharing
Support the design, improvement and implementation of complaints and grievance mechanisms including expanding MGLSD’s helpline and piloting a digital helpline for SP in West Nile.
Review and provide input to test implementation plans and timelines to ensure coherence with CSSP objectives and strategies.
Support integration of the SCG, DRDIP and NUSAF MIS to the National Single Registry.
Guide and mentor programming efforts by partners to ensure activities are completed according to plans.
Submit timely analytical and progress reports related to support for improving information systems.
Contribute to plans towards strengthening knowledge management systems for SP from an MIS perspective.
Perform other duties as assign
The Child Sensitive Social Protection (CSSP) Programme is a flagship programme for the Arua Area Office (AAO) and of strategic significance to WFP in Uganda. In this programme, WFP plays an “enabler” role to District…