29-76 Northern Boulevard
Title: AVP, Education and Employment Services
Reports to: Chief Program Officer
Status: Full-Time; Regular, Exempt
Job Code: TBD
Location: Long Island City
Date Prepared: August 9, 2018
The AVP of Education and Employment Services (AVP) will lead all unit and contract level oversight, reporting, funder relationship development, performance management, and staff development. S/he will serve as the overall driver of strategic vision for the units and will particularly work to create synergy and a continuum of services among the two units as well as collaborative program opportunities within the organization as a whole. The AVP will build upon Fortune’s experience and practice as well as best practices and evidence-based interventions to constantly improve our existing programming, support client progress, and drive contract performance and improvement in an environment of multiple overlapping private and public contracts. The work will span supervision of all Fortune’s Education and Employment program including its work in partnership with the I-CAN program and any work towards higher education support that may develop. As necessary it may also include oversight of client recruitment for the Employment and Education programs and the supervision of other generalized programs in support of clients in reentry. Key to this service is the engagement of participants in cognitive based workshops, such as those presently offered in employment services. The candidate must be a critical thinker, well-versed and practiced in the cutting-edge issues of workforce development, education, and reentry. He or she should have experience in evidence based practice, including risk/needs assessment and the use of cognitive based curricula and best practices in Workforce such as certification in in demand skills and the use of transitional work. S/he must be a leader in performance based execution, able to analyze and incorporate data into the day-to-day activities of the work at hand and use it to prepare both reports and analysis; an excellent verbal and written communicator, willing to engage in personal resource development activity and complex reporting; an effective partner across multiple units; an experienced driver and negotiator of hundreds of thousands of dollars in subcontracts made with external entities; and a leader able to further programing and develop and lead a diverse team. The position will place the individual on both the Executive and Senior Executive teams which help steer overall agency operation. As such the candidate selected will be a champion of collaborative executive level work and best practices.
Essential Duties and Responsibilities:
· Drive a transparent outcome management system to meet internal and contractual goals of the Employment and Education units, creating accountability among unit management and staff.
· Create a culture of constant improvement targeting variables such as increased rates of job placement, decreased time to placement, increased rates of retention, increased starting salary, increased current salary, increased skills and certification attainment and improved educational attendance and literacy/numeracy outcomes.
· Insure all service delivery, client tracking, vouchering, folder development, and database entry is in accord with contractual mandates and goals, vouchering requirements, relevant audit and model review – (including the CPC checklist), research study requirements, compliance goals and relevant best practice/evidence based models.
· Through coordination and supervision of staff and unit management, oversee the regular and appropriate implementation of fundamental program aspects such as client/student outreach and screening; job readiness training (cognitive/traditional); skills training, transitional work/fellowship offerings; career counseling and advisement services, client placement – including sector based placement, new employer development, business advisory/sector advisory development and major employer partnership; retention tracking and counseling, mentoring, employment verification, literacy and math counseling, testing and assessment, teaching, teacher staff development, and tutoring.
· In conjunction with the Financial Services Unit coordinate fiscal management of multiple contracts (both those that provide Fortune with external resources and our organization’s subcontracting of work to various entities), including monthly variance reporting, oversight and compliance with fiscal regulations.
· In conjunction with CPO and Development team, lead initiatives to expand resources and support for programming.
Manages multiple managerial staff within the employment services and education departments including a Senior Director of Employment Services and a Director of Education [With some ability to revise reporting structures to enhance performance and accountability]. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and engaging employees; addressing employee relations and resolving problems.
· BS/BA required, advanced degree preferred; or 10+ years of progressive management experience;
· Extensive project management experience, direct service experience in workforce and education programming and specific management experience in workforce and/or education services;
· Demonstrated experience overseeing complex performance driven government contracts, managing spending on line item contracts and executing on high demand foundation grants;
· Significant experience/background in reentry community services preferred as well as basic knowledge of criminogenic theory;
· Strong collaborative fiscal management experience on high budget government contracts;
· Demonstrated experience managing large teams and leading a diverse workforce required;
· Experience in implementing relevant workforce and education curricula and service approaches;
· Excellent data analysis abilities and experience working in a performance-driven environment;
· Ability to execute multiple assignments and flexibility to work within a dynamic, fast-moving environment;
· Excellent proven written and verbal communication skills necessary;
· Funds-development experience strongly preferred;
· Experience with randomized control evaluations highly desirable;
· Bilingual a plus; and
· Sense of humor required.
We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Travel Requirements - Based in LIC, there will be limited travel to Harlem offices, Rikers Island, parole offices, and similar for observations and meeting.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.
Minimum Education Required