Impact Manager

Job Type

Full Time




110 Wall Street
New York
New York
United States



Generation Citizen (, a quickly scaling civics education nonprofit that seeks to strengthen our nation's democracy by empowering young people to become engaged and effective citizens, is looking for a strategic thinker and ambitious leader to help assess and deepen its impact on students, teachers, schools across the country.

The Impact Manager will be responsible for centralizing and advancing Generation Citizen’s (GC’s) evaluation efforts, collaborating with the organization’s directors of programming, policy and advocacy, and development on impact evaluation strategy, organization, execution, and analysis. The Impact Manager will be engaged in high-level visioning of the organization’s evaluation priorities, understanding the range of quantitative and qualitative evaluation GC currently conducts, strengthening these systems in alignment with GC’s Theory of Change, and driving development and implementation of new evaluation mechanisms nationally. They will also bolster systems to support data-driven decision-making within the organization, help design evaluation of GC’s newest stream of work (advocacy and policy), and support the organization in preparing for future longitudinal evaluation. We seek an individual with a passion for leveraging data to drive organizational learning and with experience in program evaluation, having worked previously in either dynamic nonprofit or for-profit institutions. This is an exciting opportunity for an individual interested being a founding member of a growing evaluation shop engaged in critical research at an organizational inflection point, as youth political participation receives increased attention in the current political climate.


There is much work to be done, but the sky is the limit for both the position’s trajectory and the future of GC’s evaluation department. We are looking for someone who is comfortable operating in rapidly changing environments, a self-starter, a continuous and collaborative learner, and excited to advance the study of Action Civics for GC and for the civics education field at large. The Impact Manager will report to the National Director of Programming, who reports directly to the CEO.

About Generation Citizen:

Generation Citizen is a national organization that partners with teachers and schools to help them implement a comprehensive, high-quality program of Action Civics education. GC’s goal is to ensure that every student in the United States gains the knowledge and skills necessary to participate in our democracy as active and effective citizens.

This approach is revolutionizing civics education in this country, and is, in its 8th year of operation, serving more than 13,000 students across its six sites (Central Texas, Massachusetts, New York City, Oklahoma City, Rhode Island, and the San Francisco Bay area) and beyond. We are led by co-founder and CEO, Scott Warren, who is a former recipient of Echoing Green and Draper Richards Kaplan fellowships and was named one of Forbes’ Top 30 Social Entrepreneurs under 30.

Responsibilities include:

Leading Evaluation of Organizational Impact

•      Working with GC’s CEO and national management team to determine and prioritize overarching strategies for assessing organizational impact

•      Collaborating with members of GC’s newest department, Advocacy and Policy, to identify and build systems to track the outputs and outcomes of site-based and national advocacy efforts

•      Planning for and nurturing GC’s evolution as a data-driven organization, including building strategies, calendars, and tools for data sharing, reflection, and analysis with national and local teams


Designing Evaluation Mechanisms

•      Working with the National Director of Programming to refine key program metrics and build dashboards and structures for consistent tracking and review of performance progress

•      Strengthening and aligning student, volunteer, and teacher surveys with GC’s curricular frameworks and Theory of Change

•      Creating small-scale experiments to test and measure the success of program pilots

Managing Evaluation Implementation and Analysis

•      Overseeing collection of program data in regional offices and in remote program sites

•      Leading timely intake, analysis, and sharing of program data

•      With the National Director of Programming, managing research and evaluation projects conducted by or in collaboration with external partners, potentially including projects to determine the impact of Action Civics on classroom and school culture change and on teacher pedagogy, to engage in a comprehensive longitudinal study, or to analyze Action Civics as an evidence-based practice

Driving Evaluation Dissemination

•      Facilitating regular data reflection conversations with internal teams to inform program and advocacy design and implementation

•      Convening internal collaborators to publish an annual Impact Progress Report and webinar and working with the development team on an ongoing basis to communicate organizational impact and learning to GC’s network of partners and external stakeholders

•      Actively learning from ongoing evaluation work within the civic education and youth political participation fields, engaging with leaders in the field to drive that work forward, and applying best practices to GC’s efforts

•      Participating in panels and conferences to talk about GC’s evaluation work and impact


•      Minimum 5 years’ experience in research, measurement, and evaluation

•      Master’s degree in a related social science preferred

•      Demonstrated track record of program evaluation design and management

•      Comfort with multiple projects and making decisions about research and analytic design choices

•      Familiarity with the scope, utility, and implementation of various evaluation methodologies (including surveying) across diverse contexts

•      Excellent written and verbal communication skills, including ability to communicate effectively with peers, scholars, funders, practitioners through writing, speech, and graphs

•      Demonstrated success turning impact data into meaningful stories for the organization

•      Interest and expertise in working collaboratively with colleagues from varied backgrounds and interacting with stakeholders of diverse backgrounds, views, and positions

•      Experience influencing colleagues in direct or matrix management and teaching research methods to colleagues and interns

•      Strong attention to detail

•      Ability to proactively identify and creatively solve problems in a fast-paced environment

•      Solutions-oriented; eager for ongoing learning and self-improvement in the role

•      Enthusiasm for youth civic engagement is necessary; however, prior research in this specific area is not required

This is a full-time position based in New York City with some travel entailed.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Qualified candidates should send a resume, cover letter, and a list of 2-3 references to Please include your name and the position you are applying for in the subject line of your email. No telephone inquiries please. Generation Citizen is an equal opportunity employer.