The Lantern Group (Lantern Community Services and Lantern Organization) is a supportive housing organization that champions the independence and well-being of New Yorkers who are impacted by or threatened with homelessness. Lantern Organization develops and manages permanent affordable and supported housing, which is paired with comprehensive services and programs designed and operated by Lantern Community Services to support clients so they can stay healthy and housed. Our 18 buildings, with almost 1,400 units, house a range of single adults to families, with sites located in the Bronx, Brooklyn, and Upper Manhattan. Lantern currently has a staff of around 200 full-time employees and services a client base of nearly 1,200 and an additional 800 community residents.
Lantern Community Services’ teams of experienced social workers and program specialists deliver programming directly within each apartment building to these high-need populations, resulting in excellent rates of engagement with our clients. Programs with proven results in health, employment, education, and life skills are delivered inside our residences and tailored to each person’s needs. We provide Lantern clients – many of whom live with mental illness, addiction, disability, HIV or other chronic illnesses – with the tools they need to integrate successfully into the greater community with dignity and independence.
We are seeking a dynamic and experienced Program Director for a supportive housing program serving prior chronically homeless, single adults in the Bronx. The Program Director will lead a team that includes social workers, case managers, and specialty staff to assist this population in stabilizing their lives, maintaining their housing stability and advancing towards their individualized goals. The Program Director is also expected to work collaboratively with the Leasing and Compliance Department and Property Management staff.
The ideal candidate will have a Licensed Master’s Degree in Social Work, demonstrated leadership skills and keen judgment essential for planning and accomplishing goals, navigating challenging bureaucratic systems and providing strong staff supervision. He or she will also have experience working with the chronically homeless population that has been impacted by mental illness, substance abuse, legal and medical issues. The Program Director will have very strong administrative skills and operational expertise. Some knowledge of affordable housing is preferred. The Program Director will report to the Vice President. This position is exempt.
● Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Lantern and funder regulations and requirements.
● Ensure all case records (electronic and paper) are accurate, comprehensive and up-to-date for all residents. The Program Director is responsible for monitoring staff compliance and providing training and support resources.
● In conjunction with staff, oversee the development and implementation of program services, including groups, community/tenant meetings, activities and celebrations, etc. to meet tenant and program needs.
● Provide regular, ongoing supervision of staff as appropriate and facilitate weekly staff and clinical meetings. Provide case management support to staff as needed.
● Identify and meet training needs for staff.
● In collaboration with Leasing and Compliance staff, screen potential clients for the program and assist with the move-in and program orientation process.
● Assist with rent collection and ensure all staff members support housing stability through a proactive active approach to working with tenants around budgeting and money management.
● Assess serious incidents, review appropriateness of incident management and make corrections as needed.
● Utilize data to ensure program goals are met and to address trends (both positive and challenging).
● Actively engage in training that promotes the Program Director's professional development and identifies trainings to support Program staff.
● Provide monthly written reports to Senior Management.
● Develop linkages with community organizations to support the work of the program.
Qualifications and Skills:
● Master’s Degree in Social Work (licensed) required, SIFI preferred.
● Experience with electronic case management systems, and demonstrated ability to utilize and review data to inform best practices in service provision.
● Minimum of three years supervisory experience.
● At least three to five years of progressive experience in implementing a direct service program.
● Knowledge of HIV/AIDS, mental health, substance abuse and chronic homelessness is preferred.
● Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary.
● Experience working with evidence based models, specifically Motivational Interviewing, preferred.
Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, veteran status, class, creed, and mental or physical disability.
Minimum Education Required