Systems and Data Analyst

Job Type

Full Time

Published

06/07/2018

Application Deadline

06/29/2018

Address

Change for Kids
110 East 23rd Street, 5th Floor
New York
NY
10010
United States

Description

The Systems and Data Analyst (“Analyst”) will manage our Salesforce CRM database and integrate it with our other systems and platforms. In addition, the Analyst will help CFK leverage various technologies to improve our systems and increase the value we provide to our partner schools.  This will require deep knowledge of varied web platforms, apps and systems.   The person in this role will need to be highly tech savvy and be able to work with all CFK staff, troubleshooting issues, brainstorming solutions and implementing special projects as needed.  The position provides a tremendous opportunity to gain Salesforce, data management, and fundraising expertise at a rapidly growing nonprofit organization. This role will work collaboratively with the Executive Director and other executives on a number of projects.


Responsibilities include (but are not limited to):

 

Database Management:

●      Serve as CFK’s Salesforce administrator, setting permissions, installing updates, and ensuring our processes meets best practice standards for nonprofits

●      Create and schedule reports as requested by CFK departments, particularly the Director of Development

●      Maintain a system of regular data cleaning projects, including alignment of CRM with financial bookkeeping

●      Provide innovative database solutions to address operating needs

●      Identify and implement new Salesforce applications to improve productivity

●      Work with the Operations Manager to continuously streamline data entry process

●      Input donor related data and activities as needed

●      Ensure, in conjunction with the Operations Manager, staff database adoption through training, ongoing support, and construction of a handbook for database procedures

 

Donor Stewardship:

●      Input donor related data and activities as needed

●      Prepare and mail or email unique donor acknowledgements tailored to campaigns, working with Development and Communications departments to automate distribution

●      Provide administrative support to the development team as requested by Director of Development

 

Other areas:

●      Identify and implement a project management software

●      Ensure staff compliance with technology systems and processes, including consistent use of Box.com for file sharing and storage

●      Train staff on use of Salesforce, Box, project management software and other systems

●      Troubleshoot and research basic technology issues identified by staff

●      Develop collaborative platforms for our network to share content and ideas

 

Experience and qualities required:


●      Extensive experience working with Salesforce as a developer/ administrator/ programmer 

●      Bachelor’s degree 

●      Excited about technology and its impact, keeping abreast of industry trends, learning new skills quickly and adapting to new technological developments easily

●      Able to manage multiple projects with attention to detail and excellent follow through

●      Resourceful, problem solving orientation

●      Focused on adhering to current processes while seeking to improve and create new processes

●      Able to multi-task and thrive in a fast-paced environment

●      Willingness to roll up your sleeves and work under pressure

●      Strong interpersonal skills, and collaborative team-player

●      Passionate about this mission of Change for Kids

 

Desired qualifications:

●      2+ years of experience working in a non-profit environment 

●      Experience with Drupal 

Benefits

Full benefits package including generous time off.

Level of Language Proficiency

Salesforce is a must.

Drupal a plus.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

jobs@changeforkids.org
http://www.changeforkids.org

All email submissions need to have the following or your application will be not be viewed:

1) Subject of email when applying should state: System and Data Analyst application

2) Your cover letter should include your desired salary range and answer the following question:

Please describe a project that you managed from start to finish.  Describe the project, what tools you used to stay on track and what the outcome of the project.   As well as key learnings that you gained from the project that will help you in this role


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