HIAS seeks an Asylee Outreach Specialist to manage the Asylee Outreach Project, an initiative funded by the State of Maryland to help more asylees, particularly Central American asylees, access the federally funded benefits and services available to them. This role will help HIAS build upon its efforts to promote the integration of non-resettled humanitarian populations nationwide.
Note that the duration of this position is through September 30th, 2022. The possibility of an extension is based on funding.
- Research available refugee/asylee services in Maryland; gather data regarding asylees in Maryland who are eligible for benefits.
- Refine and implement an outreach strategy to ensure all asylees, regardless of national origin, have access to refugee services administered by the State of Maryland.
- Develop written and multimedia outreach materials that clearly convey available services to asylees. Revise materials and/or create web content as appropriate following policy changes.
- Maintain and promote www.asyleeoutreach.org, HIAS’ website on social services for asylees. Oversee creation of web and video content and monitor inbox. Manage associated Facebook page.
- Establish and maintain relationships and points of contact with organizations which may assist asylees, including government agencies, community organizations, legal services providers, and others.
- Conduct outreach activities focused on expanding services to eligible asylee clients.
- Gather data on all asylees reached; fulfill reporting requirements.
- Ensure equitable distribution of clients among resettlement agencies (RAs) through a Standard Operating Procedure (SOP).
- Refer all clients to appropriate RAs and Local Department of Social Services (LDSS) offices based on SOP. Ensure clients successfully enroll in services.
- Advise each client of the documents they should take with them to the referred service provider.
- Participate in State-convened task forces and consultations; assist as needed with the State of Maryland’s Refugee TANF Coordination Project.
- Bolster the ability of HIAS’ affiliate network to serve asylee clients through development of tools, resources and trainings.
QUALIFICATIONS & REQUIREMENTS:
- Undergraduate degree preferred, though significant personal experience with the U.S. asylum system will also be accepted.
- 1-3 years of experience (personal or professional) in the field of refugee protection and human rights preferred, though not required.
- Fluency (oral and written) in Spanish required; proficiency in additional languages is preferred.
- Excellent interpersonal skills and experience working with clients of all backgrounds.
- Familiarity with resettlement agencies, legal services providers, and other organizations in the state of Maryland that serve asylees and their families is a plus.
- Knowledge of U.S. asylum system and some understanding of various benefits and services available to refugees and asylees.
- Strong project management experience required, including systems creation and implementation.
- Experience creating and promoting web and video content.
- Excellent public speaking skills and experience writing for diverse audiences.
- Demonstrated ability to multi-task and handle multiple priorities under strict deadlines.
- Self-initiated, empathetic, and motivated, with strong problem-solving skills.
- Excellent research and writing skills; familiarity with basic web design, graphic design, and social media.
HIAS is a global Jewish nonprofit organization working across five continents to ensure that refugees and displaced persons are protected. Throughout the United States, we help refugees reunite with families, resettle and become self-sufficient. Guided by our values and history, we help refugees rebuild their lives in safety and security and advocate to ensure that all displaced people are treated with dignity.
HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, citizenship status, religious creed, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, familial status, pregnancy, childbirth, age, protected veteran status, political orientation or other legally protected status.