Coordinator, Substance Abuse Services

Job Type

Full Time




446 West 33rd Street
New York
New York
United States


Position Description

The Coordinator of Substance Abuse Services has the overall day to day responsibility for the coordination and delivery of harm reduction services to a population of substance users.  This position will perform group and individual counseling, comprehensive case management, care coordination, health education, intake assessments, and linkages to HIV & STI testing, medical care, pharmacotherapy, as well as PrEP and PEP services.  This position also requires supervisory responsibility for line level counseling staff and student interns.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Orients and educates clients by meeting them; explaining the role of the case manager; providing educational information in conjunction with direct care providers related to continuing care requirements.
  • Provide screenings and psycho-social assessments of potential clients and assess severity of presenting problems.
  • Reviews intake assessments and uses results to coordinate linkages to other medical and social service providers.
  • Interviews clients on an ongoing basis to assess client risk behaviors, prioritize needs, identify barriers in addressing these high risk behaviors, and strategize to overcome barriers.
  • Collaborates and coordinates with the interdisciplinary and inter-agency care team including PCP, psychiatrist, harm reduction counselors, HIV & STI testing and treatment providers, and other care providers.
  • Works closely with Clinical Client Navigator to connect outreached clients with harm reduction services, follow-up around treatment suggestions, and provide health education to clients.
  • Links clients to HIV & STI testing and PrEP or PEP services as necessary.
  • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.

Other Responsibilities

The following duties are to be performed as assigned by the supervisor:

  • Assist with supervision of line level counseling staff and student interns
  • Assist with quality assurance of program documentation, as assigned
  • Assists with special projects and perform other related duties, as assigned.
  • Attends program and agency meetings and/or other training's.
  • Creates a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
  • Provides all required documentation/statistics accurately and in a timely manner.

Education and Certification

  • Masters in Social Work required
  • LMHC or LMSW required 
  • At least 2 years of experience in the substance use field preferred

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Proven experience in working with populations of substance users is required. 
  • Experience working with risk behaviors related to HIV and STD transmission.
  • Interpersonal capacity for emphatic understanding and nonjudgmental attitude when engaging clients with substance use problems
  • Excellent communication, organizational, and interpersonal skills along with above average writing, documentation and computer skills are essential.
  • Demonstrated ability to work effectively as part of an interdisciplinary treatment team is essential.
  • Must be a professional and responsible person who is able to develop and maintain inter-agency liaisons as a means of meeting clients' needs.
  • Willingness to work within a harm-reduction model.
  • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job
  • Bilingual in English & Spanish preferred

Level of Language Proficiency

Bilingual in English and Spanish preferred

Professional Level


Minimum Education Required

Master's degree

How To Apply